Complaint, Claim and Patient Experience Officer
1 month ago
The Clinical Governance Team is responsible and accountable for continually improving the quality of our services and safeguarding high standards of care by creating an environment in which excellence in clinical care can flourish and thrive. The Clinical Governance Team provide assurance of high quality care to the LCH Trust Board and support clinical services to achieve that assurance by leading a culture of clinical excellence to enable delivery of safe, high quality care to patients that is evidenced by good outcomes and patient feedback, listening to the peoples voice to continuously learn and improve.
Please note from Autumn 2023 Trust Headquarters will move to White Rose Office Park, Building 3, Leeds,LS11 0LT
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Complaints Officer
2 weeks ago
Leeds, United Kingdom Novuna Full timeAre you passionate about delivering outstanding customer service? Do you have great communication and listening skills? Are you someone who builds relationships easily with others, making them feel valued and supported? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Consumer Finance, we provide fast,...
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Complaints Officer
11 hours ago
Leeds, United Kingdom Novuna Full timeAre you passionate about delivering outstanding customer service? Do you have great communication and listening skills? Are you someone who builds relationships easily with others, making them feel valued and supported? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Consumer Finance, we provide fast,...
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Customer Experience Officer
3 weeks ago
Leeds, United Kingdom Hamilton Woods Full timeHousing Complaints Officer 6 month FTC Leeds / Remote Working Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wish to do so Responsibilities of...
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Claims Governance Support Officer
2 months ago
Leeds, United Kingdom NHS Resolution Full timeThe main responsibilities of the Claims Governance Support Officer will be: To support the Claims Governance Support Manager to effectively engage staff across the Claims Management function to learn from complaints and incidents and to embed good governance practices. Support the framework of reviewing risk, controls and compliance to ensure it is fully...
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Complaints and Quality Officer
3 days ago
Leeds, United Kingdom Local Care Direct Full time**Job Title**: Complaints and Quality Officer Team: Clinical Governance and Quality Team Base Location: Lexicon House, Leeds Line Manager: Complaints and Quality Manager Hours of Work: 37.5 hours per week Staff Group: Corporate DBS Check Level Required: Basic Check Vaccination Requirement Statement: Covid19 double vaccination not required but recommended....
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Patient Experience Lead
7 days ago
Leeds, United Kingdom Leeds Teaching Hospitals Full timeThis post may be closed early if suitable applicants are received before the closing date. AMS quality team is part of the largest CSU at Leeds Teaching Hospitals NHS Trust. The AMS quality team support staff in the CSU to deliver the highest quality service for our patients, working in line with values described in the Leeds Way to make the work rewarding...
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Complaints Specialist
2 weeks ago
Leeds, United Kingdom Baird and Co Recruitment Full timeBaird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting four interim Complaints Specialists for a Social Housing provider in Yorkshire. There is an opportunity for the positions to also go permanent. Starting asap, the role is full-time and will initially be on an interim contract for up to six months. The Complaints...
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Patient Experience Lead
2 months ago
Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full timeThis is an exciting opportunity for a forward-thinking individual to join the Leeds childrens Hospital Quality team. You will work as part of a Quality team to work as a lead for patient experience. Looking at patient feedback/complaints and FFT to improve patient experience. This is a new role for the Childrens hospital so you will have the opportunity to...
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Complaints Specialist
3 days ago
Leeds, United Kingdom Baird and Co Recruitment Full timeBaird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting four interim Complaints Specialists for a Social Housing provider in Yorkshire. There is an opportunity for the positions to also go permanent. Starting asap, the role is full-time and will initially be on an interim contract for up to six months. The Complaints...
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Complaints Advisor
3 weeks ago
Leeds, United Kingdom Baird And Co Recruitment Ltd Full timeBaird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting for a Complaints Advisor for a Social Housing provider in Yorkshire. There is an opportunity for the position to go permanent. Starting asap, the role is full-time and will initially be on an interim contract for up to three months. The Complaints Advisor role...
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Complaints Advisor
2 weeks ago
Leeds, United Kingdom Baird And Co Recruitment Ltd Full timeBaird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting for a Complaints Advisor for a Social Housing provider in Yorkshire. There is an opportunity for the position to go permanent.Starting asap, the role is full-time and will initially be on an interim contract for up to three months. The Complaints Advisor role...
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Claims Lawyer
3 days ago
Leeds, United Kingdom Addleshaw Goddard Full timePURPOSE OF THE ROLE • Due to continued growth and increasing levels of high-value and complex work, the Firm has identified a need to increase the size of the C&C Team. • This is a newly created role for a Claims Lawyer who will sit within the Claims & Complaints Team (part of the Firm's Office of the General Counsel function), reporting to the...
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Complaints Advisor
2 weeks ago
Leeds, United Kingdom Baird And Co Recruitment Ltd Full timeBaird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting for a Complaints Advisor for a Social Housing provider in Yorkshire. There is an opportunity for the position to go permanent. Starting asap, the role is full-time and will initially be on an interim contract for up to three months. The Complaints Advisor...
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Complaints Executive
2 days ago
Leeds, United Kingdom Page Personnel Secretarial & Business Support Full timePage Personnel have just registered a new exciting Permanent Complaints Executive Position to work for a reputable business in central Leeds! This would be an exceptional opportunity for someone who is experienced within Complaints and is looking to join a company that are going through significant growth and offering excellent progression...
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Legal Claims Team Administrator
2 months ago
Leeds, United Kingdom Jet2.com and Jet2holidays Full timePermanent - 40 Hours **Salary** - Excellent **Country** - U.K **What you will be doing...** **Legal Claims Administrator**, based at Holiday House in Leeds City Centre. - Our - **Legal Claims Administrator** will process - _ Jet2holidays _legal claims & documentation including but not limited to: injury, illness, and direct customer complaints, in...
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Customer Complaints Officer
4 weeks ago
Leeds, United Kingdom Hamilton Woods Full timeHousing Complaints Officer 6 month FTC Leeds / Remote Working 35 hours pw £33,000 per annum Hamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTC The role offers complete remote working after initial training should the successful candidate wish...
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Complaints and Claims Root Cause Analyst
3 weeks ago
Leeds, United Kingdom Novuna Full timeAre you passionate about making a difference in your customer's experience and service? Do you have excellent excel skills? Enjoy using data to identify problems and understand the root cause? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Consumer Finance, we provide fast, flexible finance...
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Complaints and Claims Root Cause Analyst
1 week ago
Leeds, United Kingdom Novuna Full timeAre you passionate about making a difference in your customer's experience and service? Do you have excellent excel skills? Enjoy using data to identify problems and understand the root cause? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Consumer Finance, we provide fast, flexible finance...
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Complaints Advisor
1 month ago
Leeds, United Kingdom Cox Automotive Full timeThe Customer Services Team is a busy and integral part of the Manheim/Cox Enterprises business._ - This role is a Hybrid role specifically managing MVS claims based at Leeds. You will also support on all other Wholesale Complaints and will report into the Central Complaints Team based at Leeds Head Office. The Central Complaints department sits alongside our...
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Customer Complaints Officer
1 week ago
Leeds, United Kingdom Hamilton Woods Full timeHousing Complaints Officer6 month FTCLeeds / Remote Working35 hours pw£33,000 per annumHamilton Woods Associates have been engaged by a renowned social housing provider in West Yorkshire, to recruit to a Housing Complaints Officer on a 6month FTCThe role offers complete remote working after initial training should the successful candidate wish to do...