Complaints and Quality Officer

Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting a Complaints Administrator for a Social Housing provider in Yorkshire. The Complaints Administrator role will take responsibility for a wide range of Social Housing complaints, ensuring the accurate and timely recording of customer complaints as they come into...

Are you passionate about delivering outstanding customer service? Do you have great communication and listening skills? Are you someone who builds relationships easily with others, making them feel valued and supported? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Consumer Finance, we provide fast,...

Baird and Co Recruitment, a specialist Social Housing recruitment firm, are currently recruiting four interim Complaints Specialists for a Social Housing provider in Yorkshire. There is an opportunity for the positions to also go permanent. Starting asap, the role is full-time and will initially be on an interim contract for up to six months. The Complaints...

**_Salary £18,000 - £22,000 dependent upon skills and experience_** We are currently looking for a **Complaints Administrator** to join our** Financial Services Customer Care and Complaints Team.** Based at our Leeds Head Office in Horsforth, this is a hybrid role, meaning you'll have the flexibility of both home and office working at our hub in...

**Complaints Administrator** **£21,000 - £23,000** **Leeds City Centre - Hybrid Working Pattern** **As a Complaints Administrator your duties will include**: - Resolve all escalated queries and complaints - Update all customers on any progress on outstanding enquiries - Accurately update the relevant system with appropriate details - Perform root cause...

Are you a complaints specialist, or perhaps you have experience of managing complaints as part of your role? If so, we have an exciting opportunity for an empathetic Complaints Handler to join the Customer Experience team at Zenith! You'll have the chance to make a real impact by improving the quality of our customer service. You'll be responsible for...

Are you a complaints specialist, or perhaps you have experience of managing complaints as part of your role? If so, we have an exciting opportunity for an empathetic Complaints Handler to join the Customer Experience team at Zenith! You'll have the chance to make a real impact by improving the quality of our customer service. You'll be responsible for...

**Complaint Administrator** **£21,000 - £23,000** **Leeds City Centre - Hybrid** *** **As a Complaint Administrator your duties will include**: - Resolve all escalated queries - Update all customers on any progress on outstanding enquiries - Accurately update the relevant system with appropriate details - Create and investigate new caseloads - Ensure...

About the RoleAs a Quality Complaints Engineer at our client, you will play a pivotal role in ensuring the high-quality standards of our products.Key ResponsibilitiesDay-to-day operational running of the Inspection department across both sitesInvestigating NCRs and identifying root cause analysisCarrying out internal audits, once qualified if certificate is...

DescriptionAs a Compliance & Complaints Support Officer, you will work closely with the Head of Compliance to deliver Compliance and Policy objectives. The CCSO will play an essential role predominantly in complaints handling, but also policy, financial crime prevention, financial promotions approval, analysis and research, as required.Key...

**Role Overview** **Role**:Resolutions Lead (Complaints) **Reporting to**:Customer Experience Manager **Location**:Leeds **Company Overview** At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader...

**Role Overview** **Role**:Resolutions Lead (Complaints) **Reporting to**:Customer Experience Manager **Location**:Leeds **Company Overview** At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader...

Do you have experience of working with customer complaints ideally in a financial services business? Are you a confident decision maker who is able to work using their own initiative? Are you good at spotting improvements and challenging the status quo? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna, we...

We are seeking a dedicated Complaints Officer to join our Customer Experience Delivery team at Yorkshire Housing. As a key point of contact for customers who have raised formal complaints, you will be a true customer champion, ensuring the fairest outcome. Your role will be integral to the coordination and effective management of our customer feedback...

**PART TIME - 20hours per week** - The Customer Services Team is a busy and integral part of the Manheim/Cox Enterprises business._ - This role is a Hybrid role specifically managing MVS claims based at Leeds. You will also support on all other Wholesale Complaints and will report into the Central Complaints Team based at Leeds Head Office. The Central...

**YPP is an incredibly vibrant and rapidly expanding business located in the lively city of Leeds. With an ever-growing property portfolio that stretches across England, we have successfully provided thousands of students and professionals with their luxury accommodation over the past decade.** **If you have a strong desire to enhance your skills within a...

Job SummaryWe are seeking a highly skilled Senior Complaints Resolution Specialist to join our team at QBE Management Services (UK) Limited. As a key member of our Claims Governance department, you will be responsible for managing and resolving complex complaints in accordance with regulatory requirements.Key ResponsibilitiesInvestigate and resolve...

**Technical & Large Loss Complaints Handler**: **Leeds - Hybrid (2 days a week in the office)**: **Full Time, Permanent Position**: **Let’s be brilliant for our customers**: Join our Technical and Large Loss Complaints team as a Complaints Handler and become an integral part of a dedicated group of professionals committed to ensuring our customers receive...

**Senior Quality Officer** **Reference number**: JR234779 **Location**:[Leeds based with remote working opportunities **Working pattern**: Full Time, 37.5 hours per week **Contract Type**:Permanent **Number of roles**:1 **Salary**: £30,000 - £32,000 per annum We are looking for a Senior Quality Officer to join our team. The Quality and Enhancement...

Recruit4staff are proud to be representing their client, a leading **Manufacturing** Company in their search for a **Quality Coordinator** work in their offices in **Leeds** **For the successful Quality Coordinator our client is offering: - Salary Negotiable - Monday to Friday (0845 - 1730) - Fixed Term Contract - 2 years - Benefits: 23 days annual leave...