Membership CRM Officer

3 weeks ago


London, United Kingdom The Royal Academy of Arts Full time

Salary
- **£28,700**
- Location
- **London**
- This is a _
- Permanent_
- , _
- Full Time_
- vacancy_
- that will close _
- in 24 days_
- at 23:59 BST_
- . _

**The Vacancy**

Our 80,000 Friends of the RA and Premium members make up half of annual visits, and our activities (from funding the RA Schools to staging our ambitious exhibitions) rely on their generous support.

This role, which sits within the Sales, Marketing & Loyalty Team will work closely with Loyalty and Marketing colleagues to help deliver the best possible experience and engagement for our loyal members, in particular driving long-term retention.

**About You**

This is a great opportunity to join a welcoming and collaborative team, with an ever-evolving and interesting workload.

**The Company**

The RA dates way back to 1768 when a group of artists and architects persuaded King George lll to help them to ‘establish a society for promoting the Art of Design'. The original academy, in Pall Mall, was less than 10 meters long. Since then, there have been many changes, though the RA’s core purpose of bringing art and design to a broad audience and championing art and artists still holds true.

Today we are a contemporary art organisation hosting internationally acclaimed exhibitions and through investment in employee training and development, with courses such as Unconscious Bias, LGBTQ+ Awareness, Bystander, and Mental Health First Aid training, we are striving to foster a safe space for everyone through positive action. We also have Employee Network Groups, Ways In Groups, and an Employee Council so every employee has a voice and a way to feel heard by colleagues through the CEO.

The RA is truly a unique place, both as an attraction to our visitors, but also as a workplace. Our people are at the heart of all we do, and we support a broad and inspiring mix of departments; from exhibitions, curators, art handlers, researchers, publishers, and digital to schools and education, visitor welcome, fundraisers, and corporate support.

**The Benefits**

**Exhibitions**

Reciprocal Agreements with galleries across the UK

**Enhanced Pension**

Generous employer contributions

**Enhanced Holiday**

25 days annual leave, plus bank holidays

**Wellbeing**

Access to a virtual GP Service and Mental Health First Aiders

**Agile Working**

The opportunity to work flexibly

**RA Staff Council**

Where your views are heard and listened to

**Employee Clubs**

Football, Staff Choir and more



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