Membership Administrator

2 months ago

London, United Kingdom British Property Federation (BPF) Full time

**Key Responsibilities**:
**Membership Administration**: Efficiently handle the day-to-day administration of BPF's membership database, ensuring accuracy and completeness of member records.

**Documentation and Reporting**: Generate and maintain reports related to membership data, ensuring that the information is up-to-date and readily available for analysis.

**Collaboration**: Work closely with other departments to facilitate communication and information flow between teams, fostering a collaborative and cohesive working environment.

**CRM Management**: Utilise the CRM system to manage member interactions, track engagement, and contribute to the development of targeted communications.

**Membership Growth**: Support initiatives aimed at growing BPF's membership base, including events and engagement activities.

**Qualifications and Skills**:

- Previous experience in a similar administrative role (ideally within a membership-based organisation but not essential)
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent organisational and multitasking abilities, with the capability to prioritise tasks effectively.
- Proficiency in using Customer Relationship Management (CRM) software.
- Exceptional communication skills, both written and verbal.
- Ability to work collaboratively within a team and across different departments.
- Proactive and self-motivated with a positive and adaptable attitude.

**What we offer**

You will receive a competitive salary of £25,000 -£30,000 per annum, 25 days annual leave and great pension.

We also offer a range of benefits to support your wellbeing, financial health and work-life balance.
- Flexible working - we’ll support you, wherever possible
- Buy and Sell annual leave scheme
- Private Medical Insurance
- Medicash Health Cash Plan
- Employee Assistance Programme
- Rental deposit loan
- Group life insurance
- Christmas closure

We foster a creative learning culture where everyone shares their knowledge, and we have a generous professional development budget to support your future growth. The role is full time, Monday - Friday and we are currently operating in a hybrid work environment of 3 days in the office and 2 days at home.

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

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