CRM Officer

1 month ago


London, United Kingdom Percival, the not-for-profit recruiter Full time

Job description

Percival are excited to be working exclusively with Mencap to help them recruit for a new CRM Officer to join a vibrant and dynamic team passionate about making the UK the best place to live for people with a learning disability. This is a CRM driven role working as part of the Fundraising Operations (FrOps) team and will be responsible for providing the highest level of support to all Fundraising database users across Mencap.

At Mencap, everything they do is about valuing and supporting people with a learning disability, and their families and carers. Mencap’s vision is a world where people with a learning disability are valued equally, listened to and included. Whether the person is looking to find their first paid job, move into their own place, find leisure activities in their local area, or they need advice on an issue that's important to them, Mencap can help.

Job Title: CRM Officer

Report to: CRM Manager

**Salary**: £31,067 pa

Working Pattern: Full Time

Contract Type: Permanent

Location: Hybrid with two days a week in the London office

Recruitment Process Timeline

Tuesday 11th April - 1st stage online interviews

Tuesday 18th April - 2nd stage in person interviews

The post holder will be responsible for importing and exporting data from the Mencap CRM, and maintain, collate and distribute data sets as needed to members of the fundraising team. You will be providing support between the database and internal stakeholders, creating reports for Fundraising teams and assisting with the diagnosis of the database. You will build strong stakeholder relationships, develop and share learning and proactively make recommendations to improve Fundraising data outcomes.

We are looking forward to connecting with you soon.


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