Insurance Administrator

6 days ago


Cardiff, United Kingdom Q Underwriting Full time

We are currently recruiting for a dedicated, highly organised, and experienced Administrator to join our vibrant, friendly and diverse Underwriting Support Team based in Cardiff. You will have an excellent telephone manner and interpersonal skills, coupled with excellent attention to detail. Although is role is based from our Cardiff office we will consider flexible working to including working from home.

This role would suit an individual who really enjoys working within an administrative environment and used to dealing with a high volume of incoming calls. You will be provided full training in this role, being highly adaptable and quick to learn. As a natural multi-tasker and previous experience working within a fast-paced environment, you will be one that uses their initiative, managing your own workload and dealing with complex queries.

As the business goes through an exciting growth period, there will be lots of opportunities to get involved in other exciting projects.

**Location**: Based in the city of Cardiff there are great transports links should you wish to travel by train, car, or bus.

**Responsibilities**:

- You will be processing amendments to policies, liaising with brokers when necessary, and supporting the underwriting team with referrals and adjustments,
- You will be assisting with the inputting of accurate data onto bespoke systems and Microsoft office systems, updating records in line with business service level agreements,
- You will be issuing documentation, dealing with daily post and diary management,
- You will be dealing with complex telephone queries, transferring these to the relevant departments,
- You will be carrying out general administration business support as and when required,

**Experience**
- You will have excellent communication skills both verbal and written coupled with an excellent telephone manner and interpersonal skills,
- You will have a flexible, adaptable, and pro-active approach to tasks with the ability to learn quickly,
- You will be very customer focused with experience in dealing with a high volume of complex calls, working in a fast-paced environment,
- You will have excellent organisational skills and the ability to manage your own workload in line with changing priorities,
- You will be a great team player, with the willingness to support others,
- You will be at a good level in using MS packages such as MS Excel, MS Word and Outlook

**Further information**
As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.



  • Cardiff, United Kingdom International Medical Group Full time

    Here at IMG we are pleased to announce that we are looking for a **Recoveries Administrator **reporting out of our Cardiff Office on a Remote or Hybrid Basis on a 6 month contract working 37.5 hours a week, Monday to Friday with a competitive salary of £22,000 - £24,000 (Pro Rata). The Operations Support team supports other operational areas of IMG. This...

  • Insurance Broker

    3 days ago


    Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    **Insurance Broker** Yolk Recruitment is working closely with a dynamic and growing land and property insurance provider to find a friendly Insurance Broker to join their existing business team and support with Renewals and Retentions in their Cardiff Bay office. With a service focussed strategy, they are rapidly becoming the 'Go To' commercial broker for...


  • Cardiff, United Kingdom Q Underwriting Full time

    Job Advert **The Role**: We are currently recruiting for a dedicated, highly organised, and experienced Administrator to join our vibrant, friendly and diverse Underwriting Support Team based in Cardiff. You will have an excellent telephone manner and interpersonal skills, coupled with excellent attention to detail. Although is role is based from our...


  • Cardiff, United Kingdom PIB Group Full time

    We are currently recruiting for a dedicated, highly organised, and experienced Administrator to join our vibrant, friendly and diverse Underwriting Support Team based in Cardiff. You will have an excellent telephone manner and interpersonal skills, coupledwith excellent attention to detail. Although is role is based from our Cardiff office we will consider...


  • Cardiff, United Kingdom Platform Resourcing Limited Full time

    Platform are working with an Insurance and Property Maintenance company based in Cardiff, who are expanding their team with a new **Insurance Maintenance Coordinator**. The company is small with a “family run” feel. They are looking for a new team member that will be seeking a long-term career. While the current progression opportunities may be limited,...

  • Ifa Administrator

    3 days ago


    Cardiff, United Kingdom Reed Insurance Full time

    My client are a small but very successful IFA arm of a leading Law firm in Cardiff. Their Independent Financial Advisers work alongside the lawyers, which mean clients benefit from the experience of a UK top 100 law firm that’s very established. Their independent financial advisers provide bespoke solutions on all aspects of financial planning for both...

  • Insurance Broker

    2 days ago


    Cardiff, United Kingdom Nustaff Full time

    **Position Overview** The role will focus on dealing with and advising businesses on their insurance needs and securing the most appropriate and competitive solutions. **Key Responsibilities** - Work with an existing book of commercial clients to provide a smooth account handling service - Manage insurance queries - Produce and maintain accurate and...

  • Claims Administrator

    3 hours ago


    Cardiff, United Kingdom International Medical Group Full time

    **Role**: Travel Claims administrator** **1 x Full time 6 month contract** **1 x Part time permanent** **Company**: IMG / Global Response **Location: Cardiff - Office based or Remote** **Salary**: £19,000 - £21,000 [based on experience] plus great benefits [pro rata] **Hours**: 20 hours per week / 37.5 hours per week - International Medical Group...

  • Administrator

    7 months ago


    Cardiff, United Kingdom Bowen Eldridge Recruitment Full time

    Working in a regional office for an international business, this role will be suitable for someone who has a hands-on approach, excellent attention to detail and the ability to multitask. Administrator duties - Provide day to day administrative support to the team. - Ensuring the office is well organised and presentable for staff and visitors. - Managing...

  • Insurance Broker

    7 months ago


    Cardiff, United Kingdom Nustaff Full time

    Nustaff Recruitment have been instructed by a leading commercial insurance broker looking for a junior broker to join their fantastic team in Cardiff Bay. **Position Overview** The role will focus on dealing with and advising businesses on their insurance needs and securing the most appropriate and competitive solutions. **Key Responsibilities** - Work...

  • Administrator

    2 hours ago


    Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    **Administrator** **What you'll be doing**: As an administrator, you'll be directly supporting the insurance brokers, customers and the team with various administration and data entry tasks. You will also: - Support customers in booking appointments to meet with advisors - Complete extensive data entry of all policies, policy holders and insurers -...

  • Claims Administrator

    7 months ago


    Cardiff, United Kingdom AmTrust International Full time

    Are you looking for a challenging and exciting role in the insurance industry? Look no further! Our company based in the heart of Cardiff City Centre is currently seeking a Claims Administrator to provide an effective and efficient support function to our Senior Team Managers in the handling of legal expenses insurance. As a Claims Administrator, you'll...

  • Ifa Administrator

    6 months ago


    Cardiff, United Kingdom Recruit UK Full time

    **Job Title**: IFA Administrator **Industry**: Financial Planning **Location**:Cardiff **Salary**: £28,000 - £32,000 **Job Reference**:9024 Recruit UK are working on an exciting opportunity for an IFA Administrator to join an Independent Financial Planning firm in Cardiff. Our client is a long standing financial planning company, who specialise in...

  • Business Administrator

    7 months ago


    Cardiff, United Kingdom Eclipse Recruitment UK Full time

    * BUSINESS ADMINISTRATOR * Our client are a professional international consultancy who are currently looking for a **Business Administrator **to join them on a permanent basis within their regional South Wales office in Penarth. Our client provides independent consultancy services across a wide range of sectors throughout the UK and mainland Europe. They...


  • Cardiff, United Kingdom Liberty CL Recruitment Full time

    **Executive Administrator** **Cardiff** **£25,000 P/A** **Full Time | Permanent | Monday to Friday** Are you a detailed, thorough and experienced Secretary/Executive Assistant/Administrator? If so, we’d love to hear from you! **Liberty CL Recruitment** is absolutely delighted to be partnering with our client looking for an **Executive Administrator...

  • Sales Administrator

    7 months ago


    Cardiff, United Kingdom Clear Choice Recruitment Full time

    We are currently recruiting for the UK’s fastest growing distributor of security and surveillance products. They are looking for an experienced administrator to join their Sales Support Team, based at their head office in Cardiff. If you have excellent attention to detail, experience of dealing with customers, and enjoy working in a fast-paced environment,...

  • Ifa Administrator

    7 months ago


    Cardiff, United Kingdom Recruit UK Full time

    **Job Title**: IFA Administrator **Industry**: Financial Planning **Location**:Cardiff **Salary**: £25,000 - £28,000 **Job Reference**:9024 Recruit UK are working on an exciting opportunity for an IFA Administrator to join an Independent Financial Planning firm in Cardiff. Our client is a long standing financial planning company, who specialise in...

  • Administrator

    6 months ago


    Cardiff, United Kingdom Forward Waste Management Limited Full time

    We are currently recruiting for a Customer Support Administrator to join our busy and fast-paced operations team. You will act as a key link between our customers and our internal transport & operational teams. This is an office-based role in Cardiff and you will join an established and supportive team. **Responsibilities**: - Assist customers with...

  • Administrator

    7 months ago


    Cardiff, United Kingdom Forward Waste Management Limited Full time

    We are currently recruiting for a Customer Support Administrator to join our busy and fast-paced operations team. You will act as a key link between our customers and our internal transport & operational teams. This is an office-based role in Cardiff and you will join an established and supportive team. **Responsibilities**: - Assist customers with...


  • Cardiff, United Kingdom Now Careers Full time

    **NOW Careers are recruiting for an experienced Office Administrator to join our Property Specialist Client in Cardiff.** **Assisting with Residential properties**: - Dealing with Estate agents for the new tenants finding - Move-in and move-out inspection - Arranging Contractors to do the maintenance works **Assisting with Commercial properties**: -...