Customer Service Specialist- Fmcg

3 weeks ago


London, United Kingdom Handle Recruitment Ltd Full time

**Sector**: office support
- **Type**: hybrid
- **Contact**: Rebecca Ramsden
- **Duration**: 6 months
- **Start Date**: ASAP
- **Expiry Date**: 04 February 2023
- **Job Ref**: BBBH104133

A multi-platform, international media company based in central London are keen to appoint a Customer Service Specialist for 6 months, with immediate start.

The role will be based within the Finished Goods Customer Service team to provide administrative and delivery in management of the order to cash process; involved in supply chain improvement projects; and deliver the highest standard of customer service.

SAP proficiency is essential, and experience in FMCG is highly desirable.

**Duties**:

- Processing orders through SAP
- Manage day to day running of customer services desk, taking ownership of dealing wight all logístical queries
- Set up of customer accounts
- Manage communication with internal/external stakeholders
- Build effective relationships with key stakeholders
- Invoice handling and processing
- Cross check inbound commercial invoice data

**Key skills and experience required**:

- Confident in the use of SAP (or similar)
- Strong tech/ systems and administration skills
- A good understanding/ experience of 3rd party logistics
- Strong numerical, analytical and interpretative skills
- Ability to build good relationships with team members, stakeholders and customers

**Bonus for**:

- Previous FMCG Customer Service experience

Hybrid role
- 3 days in office, 2 days remote.

Handle Recruitment is acting as an Employment Business in relation to this vacancy.



  • London, United Kingdom Customer Management Resourcing (CMR) Full time

    **Customer Success Specialist (Contractor)** **Salary: £180-200 day rate Inside IR35** **Duration: 6-12 months** **Hybrid Working (Central London)** We have the perfect opportunity for an experienced Customer Success Specialist to join an International Asset Management firm based in Central London. Have you got excellent experience in Financial Services...

  • Area Sales Manager

    17 hours ago


    London, United Kingdom FMCG Exec Full time

    As a regional sales manager in the foodservice sector, your role would involve overseeing and managing the London sales teams activities – team leadership of 6 sales executives. Our client is a well-established Foodservice provider with 3 sites across the South of the UK, the growth has been exponential over the last few years and this is an exciting time...


  • London, United Kingdom LHH Recruitment Solutions Full time

    LHH Recruitment Solutions have partnered with a leading FMCG company business that is looking for an Talent Acquisition Specialist to join their team. Reporting into the Head Of Talent, you will be expected to deliver an efficient & high quality Talent Acquisition service in line with the business' needs & growth plans. **You will need**: - Overseeing the...


  • London, United Kingdom Bramwith Consulting Full time

    Strategic Sourcing Specialist (Directs) FMCG firm based in London (hybrid) - Competitive Salary This global FMCG firm are looking for a Strategic Sourcing Specialist to join their Direct Procurement team. Dedicated to delivering high quality products to their customers, you will have the chance to work with a number of well-established stakeholders and...


  • London, United Kingdom Digby Morgan Full time

    summary - _ hayes, london_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - CSS - job details If you have previous experience in a Customer Support role then we want YOU!! We are seeking a Customer Service Specialist to join one of our aerospace Clients on a permanent basis in Hayes, Heathrow! About the...


  • london, United Kingdom JR United Kingdom Remote Work Freelance Full time

    Core Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...


  • London, United Kingdom Workplace Options Full time

    Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...


  • London, Greater London, United Kingdom Alliance Recruitment Agency Full time

    Engagement: Full time / Part time engagement of 9 to 12 months ( renewable)Travel: 2-4 days in a month (domestic in UK)Experience: Minimum work experience of 5-7 yearsin Packaging development (preferably from FMCGorganization)Eligibility: Work permit in UK is a Must (eligible to work for the company based out of India)Location: LondonJob Description : This...


  • London, United Kingdom Orange Connex Global UK Ltd Full time

    Core Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...


  • London, United Kingdom Orange Connex Global UK Ltd Full time

    Core Values of the Position: The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...


  • London, United Kingdom Orange Connex Global UK Ltd Full time

    Core Values of the Position: The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...


  • Hayes, Hillingdon, Greater London, United Kingdom Carbon60 - Eng&Tech Full time

    Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist within the Wide Body department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This Customer Service Specialist position is on a permanent basis and...


  • London, United Kingdom Orange Connex Global UK Ltd Full time

    Job DescriptionCore Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer...


  • London, United Kingdom STR Group Limited Full time

    Customer Service Specialist Hayes, West London From £32k The Customer Service Specialist plays a crucial role in supporting the operational fulfilment of all customer contracts. This position serves as the primary point of contact for operational topics, fostering regular customer reviews and visits. The candidate is expected to provide consistent...


  • London, United Kingdom Carbon 60 Full time

    Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist within the Wide Body department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This Customer Service Specialist position is on a permanent basis and...


  • London, United Kingdom Carbon 60 Full time

    Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist within the Wide Body department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This Customer Service Specialist position is on a permanent basis and...


  • London Area, United Kingdom Orange Connex Global UK Ltd Full time

    Core Values of the Position: The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...


  • London Area, United Kingdom Orange Connex Global UK Ltd Full time

    Core Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...


  • London Area, United Kingdom Orange Connex Global UK Ltd Full time

    Core Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...


  • London Area, United Kingdom Orange Connex Global UK Ltd Full time

    Core Values of the Position:The Orange Connex team are looking for a Customer Service Specialist - As a Customer Service Specialist at OC, you will deliver a great customer experience and be on hand to answer and listen to any questions, queries, compliments or concerns. You will respond to our customers effectively by following the customer service...