Ref:

3 weeks ago


Kent, United Kingdom Pearson Whiffin Recruitment Full time

**Job Title: Customer Service Administrator**

**Location: North Kent**

**Salary: £20-24k**

Are you a bright, enthusiastic and positive person with a genuine **passion for Customer Service?**

We are seeking a **Customer Service Administrator** to join our expanding client based in North Kent to work within their customer service team ensuring **service excellence.**

**As a Customer Service Administrator you will be responsible for**:

- **Processing all orders** from the sales team, making sure that all relevant information is gained from the customer, accurately recorded, and passed on as appropriate.
- **Creating and sending price agreements** to customers, with prompt, professional follow up to ensure quick return and processing.
- Working effectively with **both internal and external customers** to gather essential, accurate information.
- **Efficient management of customer complaints** ensuring satisfactory resolutions.
- **Developing good working relationships** with colleagues across all business departments.
- **Learning the range of technical products** and their intricacies in order to provide excellent service to customers.

**To secure this Customer Service Administrator role you will have**:

- An **excellent attention to detail** and a methodical but flexible approach to work.
- **Resilience in tough situations**, with a **positive attitude** to problem solving, overcoming challenges, and **achieving daily targets.**:

- Fantastic **communication skills** both on the **phone and written.**:
This **Customer Service Administrator** role is an exciting opportunity for someone wanting to prove what they can achieve with limited supervision. In return, you will be joining a precise and **customer focused department** within a company with a **fantastic reputation** offering great **career support,** progression opportunities and working within a really **supportive team.** The Customer Service Administrator role reports into a fantastic, experienced manager
- This vacancy is being handled by Emily Powell, Head of Business Support at Pearson Whiffin Recruitment._

Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_

**Customer Services**:
**North Kent**:


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