Business Operations

2 weeks ago


London, United Kingdom British Council Full time

Business Operations

**Date**:16 Apr 2024

**Location**: London, UKM, GB

Cardiff, UKM, GB

Belfast, UKM, GB

Edinburgh, UKM, GB

Manchester, UKM, GB

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.
- _________________________________________________

**Business Manager**

**Pay Band: 8**

**Salary**:£38,820 - £46,203 (+ £3,300 market allowance if based in London)

**Contract Type**: Indefinite

**Role Type**: Business, Partnership and Programme Product Development

**Location**: UK; London, Manchester, Cardiff, Edinburgh, Belfast.

Successful applicants must be within a commutable distance to a British Council office.

Mobility / relocation / visa sponsoring support will not be provided.

**Benefits include, but are not limited to**:

- 32 days annual leave, in addition to public holidays
- 3 days volunteering leave
- Career average defined benefit pension scheme
- An unrivalled opportunity for you to get to use all the experience you've built up working in and / or leading global organisations to support us in building trust across the world

**Closing date**:29th April, 11:59pm UK time.

**Role Purpose**

The main purpose of the role is to strengthen the British Council’s research and development potential by managing operations and projects across English language teaching, learning and assessment (TLA) within BCELR.

The role holder will contribute to the British Council’s thought leadership and innovation agenda in TLA through strategically managing all operations associated with BCELR work. The role will actively track and manage projects and other work, establish, and oversee operational management systems and procedures, and manage support functions in the areas of procurement, recruitment and compliance. The role will work closely with the Heads of RED, Data Science and Insight (DS&I), Assessment Research (AR), Future of English (FoE), and Teaching and Learning (T&L) hubs to provide robust and strategic operational support to the work of BCELR.

The role is designed for an experienced operations manager with a strong background in project management and experience establishing systems and procedures across diverse workstreams.

**Context**

This position is a key role within the Research Engagement and Dissemination (RED) hub within the ELR. The RED hub contributes to ELR work by informing strategy, supporting engagement and dissemination, and enabling key activities across the five research hubs within the ELR: the Data Science & Insights (DS&I) hub, the Assessment Research (AR) hub, the Future of English hub, the Teaching and Learning hub, and the RED hub itself. Activities carried out in these hubs include innovative language product design and development, Language Assessment Literacy engagement aimed at teachers, policy makers, and other stakeholders, and research and expert advisory work supporting assessment and language education reform projects in education systems.

The RED hub drives the engagement and dissemination strategy for the ELR and supports the operationalisation of this strategy through proactive management and practical support initiatives. The RED hub manages research grant programmes, leads on the British Council New Directions conference series, plans and manages conference participation, engages with professional associations and communities around the world, and manages the ELR publication strategy. Broader ELR works with teams across the British Council, including E&E and English Programmes (EP).

**Main accountabilities**

**Product or programme/management or development**
- Provides strategic oversight of all projects and work streams across BCELR, maintaining a detailed understanding of both current and prospective projects/programmes/services and uses these insights to inform effective delivery of BCELR activities.
- Establishes and implements tracking systems to monitor the progress of all BCELR activities, identifying potential risks and delays, proactively working with hub leads to manage and mitigate these.
- Maintains oversight of and proactively manages BCELR resourcing, working closely with hub and project leads to ensure that projects, programmes and services are effectively delivered to deadline and that capacity and workload are aligned.
- Proactively participates in internal working group/peer networks to maintain a detailed understanding of both current and pr


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