Medical Secretary
6 months ago
**JOB TITLE**: Medical Secretary REPORTS TO: Office Manager ACCOUNTABLE TO: Practice Manager HOURS: As per contract Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager, dependent on current and evolving practice workload and staffing levels:
- Typing of patient referral letters, correspondence and reports to other organisations.
- Scanning in of letters to computer record.
- Dealing with and typing private letters to patients and private healthcare providers
- Typing of internal reports etc.
- Minute taking at practice meetings and recording / distributing minutes.
- Providing full admin secretarial support to a team of multidisciplinary clinicians
- Liaising with service providers and other agencies via telephone, where appropriate
- Dealing with telephone enquiries and either resolving or directing to appropriate personnel.
- Provide telephone / reception support in the admin team as required.
- Managing the Secretarial workflow and ensuring all work is completed in an appropriate timescale.
- Working alongside the Practice Manager dealing with patient complaints.
- Working as part of a small secretarial team
- Any other delegated duties considered appropriate to the post
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Taking messages and passing on information
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards
- Actively reporting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
- Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
**Personal/Professional development**: The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertakin
-
Medical Secretary
3 weeks ago
North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob summary We are looking for an enthusiastic and motivated individuals to join our Team as a Team Medical Secretary to support cross specialities within Child Health at North Tyneside General Hospital. Applications are invited from suitably qualified and experienced candidates to join our busy administrative team to provide secretarial support to...
-
Medical Secretary
6 months ago
North Shields, United Kingdom Tynehealth Full timeWe are seeking an enthusiastic Medical Secretary to join our established team and be a part of a company that really makes a difference. Based in our Head Office, the Medical Secretary is an important position within our business, you must ensure they provide excellent patient experience and high-quality administration activities to the contracts that...
-
Medical Secretary
6 months ago
North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeResponsible to Senior Secretarys. Act up in absence of Lead Secretary for periods of annual leave/short-term sickness absence. Provide comprehensive secretarial service to consultant(s) and their team. Manage diaries, arrange/minute meetings, communication with GPs & patients. Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or...
-
Medical Secretary
6 months ago
North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeThis post will be full time Monday - Friday. This post will be based at North Tyneside General Hospital but the post holder may be required to work at other sites within the Trust. Previous Applicants need not apply. To provide a full secretarial service to the Plastic Surgery Consultants and wider clinical Teams. We manage three major locality hospitals...
-
Medical Secretary
8 months ago
North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeThis post will be full time Monday to Friday. This post will be based at North Tyneside General Hospital but the post holder may be required to work at other sites within the Trust. To provide a full secretarial service to the Colorectal Consultants and wider clinical Teams. We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham,...
-
Medical Secretary
4 weeks ago
North West London, United Kingdom Ritz Recruitment Limited Full timeTemporary Medical Secretary - Hampstead, London - £15phStart asap hours a week - Mon to FridayWe are working with a Medical organisation who require a highly efficient and accurate Medical Secretary to provide typing support to pathology reporting processes.Duties will include: Generating reports for cellular pathology casesHigh content of Audio & copy...
-
Team Secretary
3 weeks ago
North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeJob summary We are looking for an enthusiastic and motivated individuals to join our Team as a Team Medical Secretary to support cross specialities within Child Health at North Tyneside General Hospital. Applications are invited from suitably qualified and experienced candidates to join our busy administrative team to provide secretarial support to...
-
Medical Secretary General Practice
3 weeks ago
South Shields, United Kingdom Marsden Road Health Centre Full timeJob summary Marsden Medical Group has a fantastic opportunity for a medical secretary to join our team for 18 hours per week (working 3 days, Monday, Wednesday and Friday). This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the wider practice team. Our Medical...
-
Medical Secretary
6 months ago
North West, United Kingdom Circle Health Group Full time**The Huddersfield Hospital** **is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work...
-
Senior Medical Secretary
6 months ago
North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeTo report to Administration Manager. Monitor workload capacity & administration. Line management & delegation of duties to band 2/3 team members. Training & development of B2/3 team members. To take part in recruitment, induction, absence management, appraisal & performance management. Personal assistant to 2 WTE Consultants, manage diaries, arrange/minute...
-
Customer Care Coordinator
8 months ago
North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeDealing with telephone calls from patients, and third parties as appropriate Scan all incoming patient information into their computerised medical records. To answer telephone calls & respond to all enquires directing the public as appropriate. To provide admin support to nursing & clinical staff. Issue invoices and seeking payment for private work, keeping...
-
Customer Care Administrator
7 months ago
North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeTo answer telephone calls & respond to all enquires directing the public as appropriate. To provide admin support to nursing & clinical staff. To ensure all Emergency Care documentation is coded & filed correctly, and copies are sent to relevant health care professionals. To provide non clinical advice to patients, relatives, the public and internal &...
-
Customer Care Administrator
6 months ago
North Shields, United Kingdom Northumbria Primary Care Full timeNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff. You must be able to prioritise workload without supervision and have good organisational and IT skills. Provide...
-
Customer Care Coordinator
6 months ago
North Shields, United Kingdom Northumbria Primary Care Full timeNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff. You must be able to prioritise workload without supervision and have good organisational and IT skills. Provide...
-
Secretary / Administrator
1 month ago
York, North Yorkshire, United Kingdom KD Recruitment Limited Full timeAre you an experienced administrator or secretary that is looking to work for a friendly and supportive team in York where you will feel valued every day?Do you want to work in the private sector and get 25 days holiday plus bank holidays, raising by 1 day per year (max 5), an employee assistance programme and competitive pension where the employer...
-
Customer Care Administrator
6 months ago
North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeDealing with telephone calls from patients, and third parties as appropriate Scan all incoming patient information into their computerised medical records. To answer telephone calls & respond to all enquires directing the public as appropriate To provide admin support to nursing & clinical staff. Issue invoices and seeking payment for private work, keeping a...
-
Company Secretary Legal Director
5 days ago
York, North Yorkshire, United Kingdom Clear IT Recruitment Full timeMy client is seeking a Company Secretary/Head of Legal to join their not-for-profit organisation in Burgess Hill, West Sussex or York, Yorkshire. Only 1 day of office presence per week is required. They are one of the largest charities in the UK and have exciting upcoming projects planned. As the Company Secretary for the charity, you will ensure that...
-
Customer Care Administrator
6 months ago
North Shields, United Kingdom Northumbria Primary Care Full timeNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff. We are looking for a highly motivated and enthusiastic team player who can demonstrate high standards of customer care...
-
Secretary/admin/reception
1 month ago
York, North Yorkshire, United Kingdom KD Recruitment Limited Full timeDo you want to work in the private sector and get 25 days holiday plus bank holidays, raising by 1 day per year (max 5), an employee assistance programme and competitive pension where the employer contribution raises to 6% after 1 year service. We are exclusively working with Yorkshire Eye Specialists who are an amazing private eye clinic based in York....
-
Customer Care Administrator
6 months ago
North Shields, United Kingdom Northumbria Primary Care Full timeNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff. We are looking for a highly motivated and enthusiastic team player who can demonstrate high standards of customer care...