Content Project Administrator

5 months ago

Salisbury, United Kingdom Ardens Manager Full time

**Company background**

Ardens is an exciting and fast-growing health tech company that has a passion for improving patient care through better use of technology. We are a clinically led organisation of over 120 people, including GPs, nurses, clinical pharmacists, developers, account managers, product specialists and customer support.

Our two products, Ardens Clinicaland Ardens Manager, are used by 87% of GP Practices across England and provide the following benefits for patients and the NHS:

- **Improve patient safety**:Ardens can help prevent medication errors, missed diagnoses, drug contraindications and other possible issues via clinical decision support templates, searches, reports and alerts.
- **Timely diagnosis**:Clinicians can use Ardens alerts, reports and dashboards to assist with the quicker identification of patients who should have a clinically coded diagnosis.
- **Save NHS time**:Ardens saves time through building and designing resources which provide both best practice and contractual guidance. Commissioners are supported with streamlining the local contract process including contract signing, reporting, data submissions and monitoring payments.
- **Improve quality of care**:Ardens templates, reports and dashboards follow the same structure and align with national and local guidance. This ensures a high level of care can consistently be delivered to patients across the country.
- **Enable data-driven insights**:Ardens dashboards provide data trends and analysis which can be monitored at scale (e.g. ICB and national level). This can inform clinical decision making, practice management and quality improvement.
- **Provide benchmarking & performance comparison**:Practices can identify areas for improvement through Ardens Manager benchmarking functionality. Primary Care Networks (PCNs) or groups of GP practices can also effectively allocate resources and incentivise care.
- **Increase contractual income**:Ardens assists GP Practices and PCNs with delivering both local and national contract requirements including QOF, NCD (including IIF), SMI Health Checks and NHS Health Checks. Organisations can better manage achievement of incentivised targets resulting in higher income.

**Role Specifics**

**Overview**

Ardens develops national and local content which enables GP practices to record and monitor activity via a series of clinical templates and reports. We are looking for a new Project Adminstrator to support the Project Managers in the delivery of our content.

This is a new role, which would potentially suit someone who is interested in developing a career in project management.

**Responsibilities**
- Triaging the local contracts inbox and liaising with other teams to help resolve customer queries
- Liaising with clients to obtain locally commissioned service specifications
- Logging all specifications and client notes on internal systems to ensure all teams have the information they need
- Supporting the workflow process for the Emis Web, SystmOne and Ardens Manager development teams
- Attending relevant weekly meetings and taking notes as required
- Attending client meetings as required, taking notes to ensure actions are accurately captured
- Liaising with other teams eg. Accounts, Deployment, Support and Training Team to ensure smooth workflows are maintained and all internal customers have the information they need
- Assisting with the delivery of communications to clients
- Taking on other tasks as requested by the Project Managers and Senior Managers

**What to expect in the first 6 months**

**About you**

**Experience**
- Previous experience in working in a project team either in a GP or commissioning setting is beneficial but not necessary

**Skills**
- Good time management
- Ability to work as part of a team
- Excellent interpersonal skills
- Very good organisational skills

**More about our benefits**

In addition to your salary, you’ll receive paid breaks, your birthday off, a generous annual leave allowance plus Simply Health membership. Throughout the year you’ll be able to join in with a variety of team events from summer garden parties to full team away days in the Cotswolds.

Other benefits include
- Casual dress
- Cycle to work scheme
- Sick pay
- Work from home

**Salary**: From £22,880.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

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