Team Administrator
5 months ago
Welcome The Shropshire, Telford and Wrekin Talking Therapies for anxiety and depression service is a busy caring team consisting of Administration staff, PWPs, CBT Practitioners, and Counsellors. We serve the people of Shropshire, Telford and Wrekin which has exciting, diverse and growing modern towns surrounded by the stunning Shropshire countryside.
**We are currently recruiting for a**:
**Role**: Team Administrator X 2
**Grading/salary**: Band 3
Permanent
**Hours**: 37.5 per week - The possibility of some home working
The base for the role is yet to be confirmed but there is a possibility that the applicant may have to work across two sites which are:
- Severn Fields Health Village, Sundorne Road, Shrewsbury, SY1 4RQ and
Fuller House, Hall Court, Hall Park Way, Telford TF3 4NP
The administrators in the team support the clinical staff by taking referrals, registering service users on our clinical system, booking appointments, and sending letters therefore experience and confidence in taking information by telephone is essential to the post.
**You will need to have the following key skills and experience**:
Be able to work well in a Team
Excellent organisational skills
Be able to communicate effectively with a wide range of service users and professionals
The ability to multitask and work well under pressure
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
**The main duties and responsibilities will include**:
- To be the first point of telephone contact for the team, identifying urgent calls and passing on messages / dealing with enquiries in an appropriate manner.
To organise own workload using independent judgement to prioritise required tasks and duties.
To support the administration team in organising the administrative function of the team.
To provide confidential administration support to the team.
To arrange meetings/appointments/clinics by co-ordinating and booking / cancelling rooms.
To respond in a courteous and professional manner with clients, visitors and other agencies and their teams.
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