Executive Officer Junior Officer

1 month ago


Shrewsbury Shropshire, United Kingdom TEAM Full time

A grant-awarding charity helping local voluntary and community groups is looking for a Grants Administrator to play a crucial role in the smooth and efficient delivery of the Foundations grant-making programmes.
Being a responsive first point of contact for applicants, answering inquiries via phone, email, and in person, ensuring enquiries are picked up promptly, channelled appropriately and ensuring they are acted upon.
Providing guidance and support to applicants throughout the process, including troubleshooting technical issues with the online portal.
Managing the collection and tracking of monitoring reports from recipients, ensuring timely submissions.
Undertaking initial quality monitoring and checks to ensure that projects meet the requirements, chasing actions with other team members and escalating any concerns or issues promptly to the Chief Executive Officer or relevant colleagues.
Business Administration Qualification minimum at Level 2 - or significant experience in an administrative role, preferably within the charity or grant making sector.
Strong IT skills, including proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with Salesforce or other grant management software.
Excellent English skills both verbal and written minimum at level 2, with a professional and courteous manner when engaging with stakeholders.
You will be working 15-20 hours per week, and will receive circa £15 per hour, depending on experience. Choice of offices to work from may be negotiated to include Shrewsbury, Telford, or Broseley, and some hybrid working with the majority being office-based.
To apply for this role as Grants Administrator, please click apply online and upload updated copy of your CV.
This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.



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