Campus Parking Warden

5 months ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
The post holder will work as part of Campus to provide a range of professional traffic management services to all staff, students and visitors and university properties across the university portfolio. Personally, delivering a front line professional, customer centric approach to enhancing the student experience.

**Main Duties and Responsibilities**

**Customer Service**
Promoting a positive image of the University at all times by personally living the values, maintaining a professional appearance, wearing protective clothing/workwear as issued during traffic and pedestrian gate duties.
Delivering a full range of delegated support activities, including directional information about the location of campus buildings and providing access to services for campus users, contractors and visitors to deliver an excellent support service to enhance student, staff and visitor experience.
Signpost and advise students, staff or visitors to the correct support services both internally and externally. This may involve interacting with students in periods of distress/crisis and supporting our international student population.
Maintaining effective two-way communication and briefings on emerging incidents with colleagues which may involve using two-way radios or other communication tools.
Be aware of and ensure compliance with all aspects of University policies, relevant legal, regulatory, health and safety requirements.
Following appropriate training, respond to all aspects of traffic management and be competent in the use of technology to support these aims. Escalating and reporting any compliance and emergency issues in a timely manner.
Demonstrate teamwork, high levels of productivity and quality of service.
Working as a proactive team provide security support during University business, events and graduations to ensure they run smoothly and efficiently:

1. To provide support with the administration of business activities associated with the management of car parking.
2. To provide support in dealing with general enquiry bookings, amendments, and cancellations.
3. To communicate effectively with colleagues and with customers throughout the University community, providing accurate and timely information and responses to ensure the provision of an excellent customer experience.
4. To monitor the parking inbox to ensure that any urgent requests are dealt with timeously and professionally.

**H&S Compliance and Security**
Ensure that all access Gates (traffic) are opened and closed as necessary on each working day or when directed by management.
Enquire into and systematically investigate unauthorised access onto campus, buildings, or parking on campus using all available information and facilities by vehicles.
Accurately complete incident reports and accessible records of all security occurrences, investigations and reports as necessary.
Alongside the Facilities Team, assist in the coordination of contractors on-site, by following the contractor’s policy and ensuring the day-to-day work of the building is not disrupted; working closely with the estates department to raise any concerns.
Support proactive fault and maintenance reporting to the Estates and IT helpdesk.

**Occasional Duties**
Attend court or any other formal or lawful proceedings thus representing the university as a witness where appropriate.
During periods of bad weather support gritting and snow clearing of main paths and car park areas to ensure buildings and surroundings of the cluster are kept safe.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge /Qualifications**

**Essential**:

A1 Either: Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role. Or: Scottish Credit and Qualification Framework level 4 in English and Mathematics (National 4) or equivalent, and some experience of working in a similar role.
A2 Either the ability to undertake training, or good knowledge and understanding of the University policies and procedures, systems and geography, along with a working knowledge and understanding of services provided by University Services.
A3 Understanding of relevant health and Safety policies and procedures relative to the role.
A4 Full clean UK driving licence to undertake mobile patrols and respond quickly to emergency situations and incidents across a geographically dispersed University campus.
A5 Knowledge and understanding of working successfully in a multicultural environment interacting with International students, staff and visitors from different cultures, backgrounds, races, and faiths.

**Desirable**:

B1 Knowledge and understanding of general data protection regulations (GDPR) (training will be provided).

**Skills**

**Essential**:

C1 A proactive, flexible and enthusiastic approach to work.
C2 Excellent written and oral communication skills to communicate effectively with student

  • Campus Security Officer

    5 months ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** The post holder will work as part of the Campus Security Team (CST) to provide a range of professional, flexible, and reliable in-house security, safety and traffic management services to all staff, students and visitors and university properties across the university portfolio. Personally, delivering a front line professional, customer...

  • Campus Security Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe post holder will work as part of the Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio. Delivering a front-line professional, customer-centric approach to enhancing the student...

  • Campus Security Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe post holder will work as part of the Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio. Delivering a front-line professional, customer-centric approach to enhancing the student...

  • Park Warden Team

    4 months ago

    Glasgow, United Kingdom Cove UK Full time

    Looking for a career and not just a job? We are recruiting for a Park Warden team to join our fabulous resort in **Argyll**. Suitable for a **couple or 2 friends **you will undertake appropriate duties and tasks to assist in the day-to-day smooth running of the park ensuring that excellent standards and customers service is delivered to all...

  • Holiday Caravan Park Warden Team

    5 months ago

    Glasgow, United Kingdom Red Deer Village Holiday Park Full time

    Exciting opportunity to work within a highly successful family business! Opportunity for a flexible and secure workload, with a wide variety of tasks available. **A Bit About Us...** Red Deer Village is a small but busy, family-owned business located in Stepps, Glasgow. Our key focus is providing exclusive homes for the 50+ community in our residential...

  • Campus Security Officer

    5 days ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe successful candidate will be part of the Campus Security Team, providing a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio.Main Duties and ResponsibilitiesCustomer ServiceDeliver friendly, customer-centric, proactive...

  • Campus Security Officer

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe post holder will work as part of the Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio. The successful candidate will deliver a front-line professional, customer-centric approach to...

  • Campus Security Officer

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe post holder will work as part of the Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio. The successful candidate will deliver a front-line professional, customer-centric approach to...

  • Campus Security Officer

    1 week ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe successful candidate will work as part of the Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio.Main Duties and ResponsibilitiesCustomer ServiceDeliver friendly, customer-centric,...

  • Campus Security Officer

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe successful candidate will work as part of the Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio.Main Duties and ResponsibilitiesDeliver friendly, customer-centric, proactive security...

  • Campus Security Officer

    1 week ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe successful candidate will work as part of the Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio. The post holder will deliver a front-line professional, customer-centric approach to...

  • Campus Security Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe successful candidate will join our Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio. As a key member of our team, you will deliver a front-line professional, customer-centric approach to...

  • Campus Security Officer

    1 month ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeThe successful candidate will join our Campus Security Team to provide a range of professional, flexible, and reliable in-house security, safety, and traffic management services to all staff, students, and visitors across the university portfolio. As a key member of our team, you will deliver a front-line professional, customer-centric approach to...

  • Events SIA Security Officer

    3 months ago

    Glasgow, United Kingdom G4S Full time

      SIA Security Officer - SEC Campus, Glasgow - £13.21 per hour We are looking to recruit additional Events Security Officers to join our existing Events team in The Scottish Event Campus (SEC), Glasgow The SEC is a key customer for G4S events and features three main venues on one campus, the SEC Centre– five interconnected exhibition and meeting...

  • Events SIA Security Officer

    4 months ago

    Glasgow, United Kingdom G4S Full time

    SIA Security Officer - SEC Campus, Glasgow - £13.21 per hour We are looking to recruit additional Events Security Officers to join our existing Events team in The Scottish Event Campus (SEC), Glasgow The SEC is a key customer for G4S events and features three main venues on one campus, the SEC Centre– five interconnected exhibition and meeting...

  • Reach Out Library Ambassador

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Reach Out Library AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Reach Out Library Ambassador. As a key member of our team, you will provide exceptional customer service to users of the Reach Out service across the University campus and virtually.Key Responsibilities:Deliver friendly and proactive...

  • Reach Out Library Ambassador

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job Title: Reach Out Library AmbassadorWe are seeking a highly motivated and customer-focused individual to join our team as a Reach Out Library Ambassador. As a key member of our team, you will provide exceptional customer service to users of the Reach Out service across the University campus and virtually.Key Responsibilities:Deliver friendly and proactive...

  • Facilities Assistant

    4 months ago

    Glasgow, United Kingdom Glasgow Kelvin College Full time

    **Pay Award Pending** **About Glasgow Kelvin College**:Glasgow Kelvin College seeks to provide learning opportunities of the highest quality, which engages learners from the widest range of backgrounds, and supports their progression to employment or to further study. We play a vital role in providing accessible vocational and core-skills learning and you...

  • Security Helipad Fire

    3 days ago

    Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Helipad Fire & Rescue Operative to join our team at NHS Scotland. As a key member of our Security & Helipad Team, you will play a vital role in ensuring the provision of key support services at our hospital campus.Key ResponsibilitiesProvide a flexible and responsive Security & Helipad...

  • IT Support Ambassador

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom University of Glasgow Full time

    Job PurposeAs a Reach Out IT Student Ambassador, you will provide exceptional customer service to all users of Reach Out IT, ensuring a seamless and efficient experience. You will also undertake routine IT maintenance tasks as required, working closely with the IT team to resolve issues and improve service delivery.Main Duties and ResponsibilitiesDeliver...