Holiday Caravan Park Warden Team

5 months ago

Glasgow, United Kingdom Red Deer Village Holiday Park Full time

Exciting opportunity to work within a highly successful family business Opportunity for a flexible and secure workload, with a wide variety of tasks available.

**A Bit About Us...**

Red Deer Village is a small but busy, family-owned business located in Stepps, Glasgow. Our key focus is providing exclusive homes for the 50+ community in our residential park. Our holiday park has a Scottish Tourism 5 Star rating. It offers self-catering accommodation for rental as well as touring and tent pitches. We are seeking a pair of suitably qualified individuals, preferably a couple/partners willing to work together, to fulfil the key role of park wardens in our busy holiday park. A couple/partners could ideally split responsibilities between them, to cover all areas from office work to general maintenance. A free of charge touring pitch or self-catering holiday home will be offered to the successful applicants. If you love to meet new people from all around the world, then a great opportunity awaits

Working hours in the summer for each position would generally be Thursday - Monday inclusive, with overtime available. However, alternative/additional days may be required. You will be required to be on call out of normal working hours for emergencies and other issues that may come up. Rate of pay will be £10.50 per hour.

**Main Responsibilities - Exterior & Park Maintenance**
- Grass cutting, trimming grass/hedges, weeding all areas.
- Repairs and maintenance to internal and external of all rental units and buildings.
- Rodding drains.
- Changing Calor gas bottles.
- Emptying rubbish bins into containers for weekly collection and washing bins.
- Pressure washing.
- Attending and dealing with emergencies or repairs out of social hours.
- Health & Safety procedures and checks relating to park maintenance and use of company equipment.
- Painting buildings, caravans, kerbs, etc.
- Ensuring park and facilities remain a high standard and are kept clean and tidy.
- Cleaning, washing and inspecting toilet/shower blocks and rental units.
- Collecting parts/materials from suppliers.
- Various other issues that may arise on the daily operations of a holiday park.
- Helping prepare new homes for sale in the residential park (this may include snagging, interior and exterior works).
- Evening team walk round park to ensure everything is as it should be.
- Building experience preferable but not essential.
- Winter hours 24 - 42.5 per week, summer hours: 34 - 48 per week.

**Main Responsibilities - Office & Interior**
- Answering telephone and dealing with enquiries.
- Calculating and printing/sending invoices.
- Processing debit/credit card payments.
- Reading gas and electricity meters.
- Taking bookings, collecting rents.
- Cashing up till daily.
- Operating an online booking system.
- Dealing with visitors on a daily basis, handling complaints.
- Health & Safety procedures and checks.
- Ordering materials from various suppliers.
- Cleaning, washing and inspecting toilet/shower blocks, rental units and bedding.
- Ensuring park and facilities remain a high standard and are kept clean and tidy.
- Arranging repairs to be carried out.
- Handling electric cards and keys.
- Attending and dealing with emergencies or repairs out of social hours.
- Various other issues that may arise on the daily operations of a holiday park.
- Helping prepare new homes for sale in the residential park (this may include interior cleaning).
- Evening team walk round park to ensure everything is as it should be.
- Winter hours 22.5 - 30 per week, summer hours: 30 - 45 per week. Hours are reduced in winter due to lighter workload.

**Key Skill Requirements**
- Strong organisational and administrative experience
- Ability to be flexible, adaptable, reliable and innovative
- Time management skills
- Keen attention to detail
- Must be dependable, trustworthy and have the ability to multi task and learn new skills
- Customer service skills
- Problem solving skills - ability to handle tricky situations and think on your feet
- Experienced in using Apple computers as well as a mixture of Apple and Microsoft software including Numbers, Pages, Word, Outlook and Excel
- **References required.**_
- **Driving license preferred but not essential.**_
- **Basic criminal disclosure check required before confirmation of employment.**_
- **Previous experience preferable.**_

**Salary**: £10.50 per hour

Expected hours: No less than 35 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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