Administrative Assistant

2 weeks ago


Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

Applications are invited for a hardworking and motivated individual to the above post. You will be expected to provide a full Administrative Service to the Therapy department, which include Physiotherapy, Dietetics, Occupational Therapy and Orthotics as well as providing reception duties, this will include booking of appointments via an electronic patient system, contacting patients to advice of cancellations of appointments at short notice, re-booking alternative appointments. All other admin responsibilities as required.

We are looking for a flexible individual who will provide a timely response to patient calls and queries, whilst collating and recording activity and information accurately. You will be expected to input data into the Patient Administration System therefore a working knowledge of Careflow is desirable.

We are looking for a person who can develop a wide range of skills quickly and can use their initiative. You should possess excellent key board skills, be computer literate and have previous clerical experience. You should have excellent written and verbal communication skills and have experience of maintaining a comprehensive filing system. Previous experience within an acute hospital setting is desirable. Good organisational skills and attention to detail are also a pre requisite for this post.

There are a number of development opportunities in house, which you are actively encouraged.



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