International Relocation Coordinator

7 days ago

Swindon, United Kingdom Cartus Full time

Do you want to work with a company who has been voted ‘Great Place to Work’
for the 4th year running and the Forbes World’s Best Employers for 2021?
- Are you looking for a rewarding and fast paced role where you support companies
and individuals to relocate globally?
- Are you looking to work completely remote within the UK?
- Do you thrive from a busy and demanding role?
- Do you enjoy customer service, project coordination and managing your own
workload?
Then look no further a role at Cartus is for you
About Cartus:
Cartus is a global trusted industry leader, guiding clients through thousands of corporate
relocation programs, large and small, unique and complex. For more than 60 years, Cartus
has helped relocating employees and their families find their way to new homes, new
communities, and new experiences.
We do it through an unwavering focus on listening and delivering services, solutions, and
expertise that respond to their needs and the needs of their companies around the world.
About the role:
Due to continued growth and success we are looking for enthusiastic customer service
professionals to work in a varied and fast paced environment which offers great benefits and
long term career opportunities. A role where no two days are the same, and each day will
supply new challenges to face head on whilst you provide exceptional customer service.
In this role, you will be working from home, supplied with virtual on boarding and training.
With occasional travel to our Swindon Hub, you do have to be located within the UK for this
role.
You will serve as the prime navigator and owner of the relocation process for the assignees
from start to finish. Working within a busy environment with multiple customers to coordinate
every aspect of the relocation process.
Some of your Duties and Responsibilities will include:

- Act as the single point of contact and coordination for all phases of the international

relocation process making sure this is handled with integrity, professionalism, and
understanding on an international scale
- Coordinate and manage the delivery of all relocation services based on individual

client policies
- Build long term relationships with all customers and ensure an excellent customer

service is provided and in a timely manner
- Manage and maintain all internal and external relationships
- Take responsibility for all elements of the relocation and demonstrate knowledge on

all services and products
Whilst a number of underpinning processes are apparent there will regularly be the need to
work independent of these and demonstrate the ability to think creatively.
About you:
Previous experience in global mobility is desired but not essential. Our market leading
training can upskill you in every aspect of relocation.
This role operates at a professional level, and as such requires the holder to be able to think
laterally and be highly flexible. Working within a busy environment with multiple customers
co-ordinating every aspect of the relocation process.
You will bring a minimum of 2-3 years’ experience in a role which requires strong customer
service /coordination/project management skills with the ability to manage a high volume of
work and a busy mailbox within a fast paced environment.
You must have excellent organisation and multi-tasking skills and be able to work both on
personal initiative and in a team environment. You will have a high level of accuracy and
process orientated. As this role is completely working from home you will need to be able to
work independently and use your own initiative.
service skills or have a strong project coordination background.
Why Join Us:
As a Cartus employee you will be part of a global company who focuses on Diversity,
inclusion and equality.
We foster a supportive, fun and open environment. Cartus supports their employees in
different ways, from career and professional development to physical and mental wellbeing.
As a Cartus employee you will have access to the below and more:

- Extensive new hire training
- Full IT equipment provided
- Reward & Recognition Programmes
- 23 days holiday plus bank holidays
- Additional days off for your birthday and for Christmas Eve
- Private Medical Scheme
- Long Term Sickness insurance
- Pension Scheme
- Life Insurance
- Employee discount platforms
- Wellbeing initiatives
- Employee Resource Groups

How to apply
Do you feel like you would be a good fit for this role? If so, then be sure to click apply

**Employment Type**

Full-time

**Company**

Cartus

**About Us**

Realogy Holdings Corp. (NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includes** **some of the most recognized names in real estate: Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcora

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