Relocation Consultant

3 days ago


Swindon, United Kingdom Sirva Full time

We have a great job opportunity for a Relocation Consultant to join our team in Swindon on a 6-month contract, with immediate starts available.

The role will provide essential support to SIRVA’s corporate clients in managing the designated client’s personnel who are relocating for an international assignment. This role serves as the primary point of coordination for international assignees for the delivery of various assignment management services.

Functions and Responsibilities
- Oversee the delivery of assignment management services,
- Interpret client international assignment policies and procedures
- provide advice and consultation to international assignees based on their particular needs and country-specific requirements
- Provide ongoing consultation to the assignee during the entire length of the international assignment

Supplier/stakeholder coordination
- Coordinate with all internal departments/functions to ensure a successful assignee experience
- Manage communication process and ensure the quality of service delivery

Client communication and support
- Communicate/interface with the client’s HR contacts on relocation/assignment issues impacting the employee and family
- Provide assignee status updates, keeping the client informed of issues and offering solutions as issues arise,
- Complete other tasks/responsibilities as required to provide effective support to Manager, Client, and Assignees

Qualifications and Preferred Skills
- 3 years of customer service experience
- Ability to identify potential problems and develop creative solutions without immediate direction or supervision
- Excellent written and verbal communication skills
- Strong organizational skills; the ability to function as part of a team while acting as a self-starter
- Ability to manage deadlines, multi-task, and operate in a fast-paced environment
- PC proficiency - Word, Excel, Powerpoint, Outlook, and job-related systems

What we offer
- Competitive Salary
- Hybrid Working
- Career progression
- Pension
- Life Insurance

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can be in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality, and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Wellness programmes
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Swindon, SN2 8UY: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- customer service: 4 years (preferred)
- Account management: 4 years (preferred)

Work authorisation:

- United Kingdom (required)

Reference ID: Relocation Consultant



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