Billing Team Leader

5 months ago


Birmingham, United Kingdom Advanced Full time

Role Introduction:
An opportunity has arisen to join our Finance department based within our office in The Mailbox, Birmingham. Reporting to the Head of Billing & Order Management, we are recruiting for an experienced Invoicing Team Leader. To ensure that the Billing operation is able to operate efficiently, effectively and deliver on key strategic goals and targets

What You Will Do:

- Manage the billing activities for a team of billing administrators, to include the resolution of customer disputes adhering to company procedures and customer requirements
- Management and allocation of work across your team
- Excellent communication skills with the ability to support and motivate staff, and understand their development needs
- Responsible for the creation and maintenance of accurate daily,monthly reporting and process documents
- Prioritise resources to meet operational demands
- Team Reporting

What You Will Have:
- Proven experience in a Billing Team Leader role is essential
- Good time management, organisation, and delegation skills; able to plan own and team workload to ensure deadlines are met
- Resilient, hardworking, and determined to drive through change and improvement
- Demonstrate a flexible approach and adaptable to a changing working environment
- Demonstrate the ability to lead, prioritise and manage allocation of work
- Demonstrate initiative and anticipates the needs of the organisation and therefore operates in a pro-active manner
- Microsoft Skills - Excel, Powerpoint & Word

What We Do For You:
**Wellbeing focused** - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral
- ** Annual Leave** - 25 days of annual leave, plus public holidays and the ability to buy additional days
- ** Employee Assistance Programme **- Free advice, support, and confidential counselling available 24/7 through Care First
- ** Endometriosis Friendly Employer** - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

**Personal Growth**:

- Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
- ** Development Programmes **- From Future Managers to Leadership Training, our development programmes help you get where you need to go
- ** Performance Bonus **- Our Group-wide bonus scheme enables you to reap the rewards of your success

**Financial wellbeing -** We understand as well as your mental wellbeing, your financial wellbeing is really important
- ** Pension Scheme** - Our plan with Scottish Widows offers 5% matched contribution by the company
- ** Income protection insurance **- Providing you with support and assistance when you need it most

**Recognition **- Highlighting and rewarding the great work our people do
- ** Values Awards** - Our quarterly employee-driven initiative to highlight and reward the people in the organisation who embody our values the most
- ** Clear Review** - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

**Making a Difference** - we provide opportunities to help our people make a difference to the causes they care about
- ** MatchIt** - Fundraise for a cause close to your heart and Advanced will match part of the funding
- ** Volunteering Time** - Our volunteering leave scheme allows you to use your time to help those who need it
- ** Pennies from Heaven** - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are:
We are one the UK’s largest tech companies, and our products sit at the heart of some of the country's best-known businesses. We’ve grown phenomenally quickly with a £275m turnover and 2,800 employees supporting over 25,000 customers. **We hire for potential.** We want to make sure we have the best people for the job and provide genuinely equal opportunities for our people to thrive. Our recruitment process is designed with inclusion and equity at its core.


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