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Administrator / Receptionist (Casual)

4 months ago

Swansea, United Kingdom Gower College Swansea Full time

**About us**:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.

At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.

**The role**:
Based primarily at reception, the key focus will be to act as the first point of contact for internal and external customers and students and to offer advice and guidance that includes all areas of learning support, both face to face and over the telephone, delivering excellent customer service and promoting Gower College Swansea.
- Casual contract of employment - Variable hours
- Hours available include Monday to Friday, Evening, Morning & Afternoon
- £10.90 per hour
- Location: across college sites (Tycoch, Gorseinon, Sketty Hall, Jubilee Court and Llwyn y Bryn)

**Key Responsibilities**:

- To be the first point of contact for greeting all visitors both internally and external - for example logging and issuing visitors passes and signposting accordingly.
- To be responsible for the fluid distribution of internal and external mail, franking and distribution and to process orders i.e. materials needed for the mailing systems and ensure delivery of stock.

**About you**:

- Relevant NVQ Level 2 qualification or equivalent
- GCSE Maths and English qualifications (Grade A-C)
- Knowledge of Microsoft Office and MIS systems
- Experience of working in a fast-paced customer facing role.

**Benefits for you**:

- Free Parking
- Discounted study opportunities on College programmes
- A Local Government Pension Scheme with an average employer contribution of 21% (2023)