Transport Operations Officer

4 months ago


Dundonald, United Kingdom Brook Street Full time

**_Brook Street (UK) Ltd are delighted to work with an established Public Sector Organisation_**

**_ located in Dundonald._**

Our client is looking for a **Transport Operations Officer **to work at an Executive Officer grade in their **Transport Department** based in _Dundonald_.

As Transport Operations Officer, you will provide an exceptional customer service experience, advice and assist officers, customers, the public and other professionals in respect of agreed aspects of the Transport Department as directed by the Programme Manager.

You will be assigned a locality to work on ensuring effective management and organisational delivery of the Home to School Transport Service, ensuring suitable transport agreements are in place and recorded for pupils attending mainstream school whilst providing efficient administrative support for the daily functional and operational staff of the Transport service. You will be familiar with geographical routes and co-ordinate bus routes for drivers. You will process EANI bus drivers' timesheets for payroll and invoicing purposes.

You will be proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties as necessary. You will supervise Senior Clerical Officer's in the department including the management and allocation of duties. You will comply with all existing legislation and exercise confidentiality and an understanding of GDPR.

**SUCCESSFUL APPLICANTS MUST**:
Hold a third level qualification (HNC or above), or equivalent and have a minimum of two years' experience of working in an administrative role in and office environment providing comprehensive service co-ordination and support directly to SeniorSUCCESSFUL APPLICANTS WILL: Managers.

OR

Have a minimum of four years' experience working in an administrative role in an office environment providing comprehensive service co-ordination and support directly to Senior Managers.

**SUCCESSFUL APPLICANTS WILL**:

- Support in undertaking comprehensive research and investigations as required.
- Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service.
- Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager.
- Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager.
- Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders.
- Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager.
- Delegate tasks to the office team in the absence of senior management.
- Professional and effective telephone techniques along with good oral and written communication skills.
- Work as part of a busy team with excellent communication and organisational skills.

**YOU WILL BENEFIT FROM**:

- Full training and induction
- Competitive rates of pay
- Accrue holiday hours as you work Brook Street (UK) Ltd back-office support and mentoring

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

***

**The rate of pay is £15.86 per hour, the hours of work are 0900-1700 Monday to Friday.


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