CRM Analyst

3 weeks ago


London, United Kingdom Salt Search Full time

**CRM Analyst**

**Luxury Fashion Retailer**

**1 YEAR CONTRACT**

**Salary**:£45k - £50k

**Location**:London / wfh

My client, one of the world's most recognisable luxury fashion brands, are looking to fill this role for a year on a contract basis. You will be responsible for a range of customer analytics projects across multiple channels, building segmentations for improvedtargeting marketing activities, measuring the success of these campaigns and delivering actionable insights back to stakeholders to continuously educate on customer behaviour and engagement.

As you can imagine (following the last 2 years, particularly) e-comm is a big growth area for this company, switching focus from bricks and mortar to driving sales through digital channels and with triple digit growth over the last year (despite Covid) -there is huge investment into data and digital.

You will report into the CRM Analytics Manager, and being part of a small yet agile team, will have the opportunity to really influence and drive change through the use of CRM analytics and insights.

And being one of the 'go to' customer analytics experts within the business, you will have a lot of autonomy, so as well as being in the weeds of the detail and doing the analysis yourself, you'll be responsible for providing strategic recommendations onhow to improve customer journey, modelling the customer to allow for personalisation and improved influence and engagement, which feeds into how the company targets them and through what channels.

So we're after an experienced Analyst who can deliver a variety of customer analytics projects, building a holistic view of their behaviours and interactions across multiple channels from in store, to app to web. Someone who wants to step into managementand grow and shape a team, whilst developing a data vision for the company too.
- Advanced skills with SQL / Big Query required
- A background in CRM or marketing analytics, delivering campaign performance insights and results for your clients / stakeholders
- Solutions focused approach, with an intellectual curious mindset and ambition to add value through your analytical work
- Experience of campaign reporting and building segmentation models for targeted marketing
- Strong interpersonal and communication skills, including the ability to explain analytic results and models to a non-technical audience.


  • CRM Analyst

    4 weeks ago


    London, United Kingdom Harnham Full time

    **CRM ANALYST** **£45,000 - £55,000** **LONDON** A great opportunity to work for a gaming giant as a CRM Analyst! **THE COMPANY** This company is a world leader in sports betting and gaming. Owning some of the most well-known brands in the industry, this is a great opportunity to work with a high volume of customers and a large dataset. **THE...

  • CRM Analyst

    1 month ago


    London, United Kingdom Understanding Recruitment Full time

    **CRM Analyst** A fresh and exciting chance has arisen for a CRM Analyst to become part of a growing team that helps one of UK's largest Cancer charity. The CRM Analyst will play a crucial role in supporting the technical development and management of the CRM system, with a focus on the data processes. This includes overseeing scheduled ETL imports and...

  • Senior CRM Analyst

    4 weeks ago


    London, United Kingdom Harnham Full time

    **SENIOR CRM ANALYST** **£38,000 - £50,000** **REMOTE** **THE COMPANY** An opportunity to work for a leading UK retailer and play a key role in their CRM function. **THE ROLE** The successful CRM Analyst responsibilities will include: - Utilising Salesforce to design and develop customer selections, drive the customer engagement to improve customer...

  • Junior CRM Analyst

    4 days ago


    London, United Kingdom Jimmy Choo Full time

    Direct message the job poster from Jimmy Choo Recruiting for US, Canada, London, and Japan. Who You Are: As the Junior CRM Analust, you will sitwithin the Global CRM team, and use your creativity and initiative to provide reports and meaningful insights that will support Jimmy Choo’s customer strategy. As a successful candidate, you will play a key...

  • CRM/customer Analyst

    1 month ago


    London, United Kingdom ADLIB Full time

    **Join a Boutique Agency.**: - **Work in a company with excellent career progression.**: - **Enjoy hybrid working, being required in the office twice a month**. Get the opportunity to work with awide range of clients as a CRM/Customer Analyst in a specialized analytics agency that has multi-national reach. **What you’ll be doing** You’ll be given the...

  • Head of CRM

    1 month ago


    London, United Kingdom Harnham Full time

    **Head of CRM** **Braze** **Fashion Retail** **London - 1-2 days in the office** **£600-£650 per day inside IR35** A great fashion retail company is searching for a Head of CRM with experience in Braze, to oversee the CRM team. Your role in the team will be to deliver the CRM strategy, improve customer acquisition, retention and reduce churn. You will...


  • London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team.Reporting into the Senior CRM & Customer Service Ops Manager, you will:Design, plan and oversee the implementation of optimal data workflow solutions which are consistent and aligned...

  • CRM Analyst

    4 weeks ago


    London, United Kingdom FashionJobs Full time

    **Your Mission**: - Responsible for the customer insights reporting suite and identify channel specific customer trends to build CRM strategies. - Handle customer analysis driving concise and focused insight and understanding about our customer to all relevant teams within the business - Assist with the development and implementation of global marketing and...


  • London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team.Reporting into the Senior CRM & Customer Service Ops Manager, you will:Design, plan and oversee the implementation of optimal data workflow solutions which are consistent and aligned...


  • London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team. Reporting into the Senior CRM & Customer Service Ops Manager, you will: Design, plan and oversee the implementation of optimal data workflow solutions which are consistent and...


  • London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team. Reporting into the Senior CRM & Customer Service Ops Manager, you will: Design, plan and oversee the implementation of optimal data workflow solutions which are consistent and...


  • London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team.Reporting into the Senior CRM & Customer Service Ops Manager, you will:Design, plan and oversee the implementation of optimal data workflow solutions which are consistent and aligned...

  • CRM Manager

    1 month ago


    London, United Kingdom Harnham Full time

    **CRM Manager - Adobe Campaign** **FMCG** **Fully Remote** **£300-£325 per day outside IR35** A great food FMCG company is searching for a CRM Analyst with experience in Adobe Campaigns. You will be joining a small CRM team of two campaign developers, reporting to the Head of CRM. Your role in the team will be to ensure marketing campaigns are...


  • London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team. Reporting into the Senior CRM & Customer Service Ops Manager, you will: Design, plan and oversee the implementation of optimal data workflow solutions which are consistent and...


  • London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team.Want to apply Read all the information about this position below, then hit the apply button.Reporting into the Senior CRM & Customer Service Ops Manager, you will:Design, plan and...


  • London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team. Reporting into the S enior CRM & Customer Service Ops Manager, you will: Design, plan and oversee the implementation of optimal data workflow solutions which are consistent and...


  • City of London, Greater London, United Kingdom Formula 1 Full time

    Every one of the people working behind the scenes of Formula 1 are vital to keep the wheels turning. The role of CRM and Data Business Analyst is an important part of the team. Want to apply Read all the information about this position below, then hit the apply button. Reporting into the Senior CRM & Customer Service Ops Manager, you will: Design, plan...


  • London, United Kingdom Harnham Full time

    Job Description CRM DATA MANAGER HYBRID LONDON - VERY FLEXIBLE WORKING - NO SET DAYS IN THE OFFICE This is a FTSE 100 multinational home improvement retail business As a CRM Data Manager, you can expect to be involved in the following: Play an integral role in the planning and delivery of complex, personalised, automated programmes, utilising...

  • Systems Analyst

    1 month ago


    London, United Kingdom Understanding Recruitment Full time

    **Systems Analyst** A fresh and exciting chance has arisen for a Systems Analyst to become part of a growing team that helps one of UK's largest Animal charity. As the Senior Systems Analyst you will be working in the CRM Team to provide technical expertise and guidance on the development and delivery of projects relating to the data and systems landscape....

  • IT Business Analyst

    2 weeks ago


    London, Greater London, United Kingdom BCT Resourcing Full time

    IT Business Analyst London Market Insurance Salesforce/ CRM Hybrid Working 6 month Contract£600 £640 per day A leading London Market Insurance business based in the UK are looking to hire an IT Business Analyst to join the business on an initial 6 month contract with the view to extend. The project will be working on a salesforce implementation project...