Business and Finance Administrator

1 month ago


Bury St Edmunds, United Kingdom Suffolk County Council Full time

**Suffolk County Council - West Suffolk House, Bury St Edmunds, IP33 3YU - Hybrid**:

- **£23,114 per annum (pro rata if part time)**:

- **37 hours per week - Flexible working options available**:

- **Permanent**

Join our dynamic team and become a key player in our social care financial operations We're seeking a proactive individual with strong interpersonal and communication skills to take on the role of **Business and Finance Administrator**. You may be asked to occasionally work in our Sudbury office based on business need.

**Your role and responsibilities**

In this fast-paced, high-pressure environment, you'll have the opportunity to showcase your expertise by liaising with Care Providers, ensuring accurate and timely payments in accordance with our established processes and policies. As a systems expert, you'll play a crucial role in supporting our social care teams, while also taking on the responsibility of delivering tasks efficiently and managing complex workloads with autonomy.

Your responsibilities will include supporting our Area Business Manager, Business and Finance Officers, and the rest of the team in delivering financial and business functions. You'll act as the first point of contact, resolving financial and business performance process queries with ease. Additionally, you'll undertake a range of complex financial duties and queries, supporting the delivery of income and payment services within tight deadlines.

If you thrive in a collaborative environment, possess excellent communication skills, and have a passion for financial operations, we want to hear from you Join our team and contribute to our mission of providing exceptional social care services.

**You will need**
- excellent IT skills, especially in Microsoft packages (e.g. Excel, Outlook, Teams) with the ability and willingness to learn new systems. Once you have the knowledge and confidence you will be delivering training on these systems.
- good customer service skills and be able to understand customer needs
- a willingness to work flexibly as part of a team.
- excellent attention to detail and accuracy as well as an understanding of confidentiality and data protection requirements in the workplace.

**The team**

Adult and Communities Services have 4 Localities across Suffolk. In this role you will be part of a locality-based team where you will be supporting the Area Business Manager who is responsible for all Administration teams and sites within their locality.

As part of our team you will work towards the Suffolk County Council’s Vision and Adult and Communities priorities to promote better outcomes for residents of Suffolk.

Our team is responsible for supporting some of the most vulnerable adults in Suffolk offering services such as social services, occupational therapy professionals, helping people to maintain independence to stay at home, mental health and learning disability services, commissioning and contracting functions.

We work in a hybrid way and there is an expectation that you would work from the Bury St Edmunds office for at least 2 days per week which will be agreed with the manager.

**Empowering Everyone**

**For more information**

Please contact **Nicky Whatley **for a casual conversation. You can reach them by calling** (01284) 758756.**

**How to apply**

**Step 1 - **Read the **Job and Person Profile (docx)**

**Step 3 - **Upload a** **supporting statement** **answering the following questions below (no more than 400 words per question). You should use the **Supporting Statement template**.

1. Describe a time when you had to manage a complex workload with tight deadlines. How did you prioritise tasks and maintain accuracy?

2. Can you describe a situation where you had to assist in implementing changes to improve working practices or introduce new processes? How did you approach this, and how did you ensure effective monitoring and communication with your team?

3. Can you provide an example of when you had to resolve a financial or business performance process query? How did you approach the situation and ensure effective communication with relevant stakeholders?

**Step 4 - **Upload a CV (without name and personal details).

**Closing date: 11.30pm, 3 April 2024**

**Interview date: 10 April 2024**

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

**As a modern and effective council, we **offer a wide variety of careers to suit people with a range of **skills, abilities and ambitions. We offer working options that **flex to reflect the way people work today and take the time to **understand and support your individual needs. We’re driven **to make a positive difference to the world around us and **encourage everyone with drive and focus to jo



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