Marketing Services Advisor

3 months ago

Plymouth, United Kingdom TribePost Full time

Mercia Group are now recruiting for a Marketing Services Advisor

**Marketing Services Advisor - Hybrid**

**Location**: Hybrid, Plymouth
**Salary**: Competitive

**Why do we want you?**

You have experience in Customer Service or a Client facing role and understand the importance of delivering impeccable service at all times.

You will need to have a professional telephone manner and experience building relationships with clients/customers.

You will be part of a client facing team that is responsible for fulfilment of our digital and printed marketing services products, so, you will need to be computer literate with experience using a CRM system

If you are tech savvy, have strong administration skills and enjoy speaking to clients, please do read on

**We are Wilmington plc**

Wilmington plc is a portfolio made up of specialist brands providing custom solutions to customers across the globe from over 10 different offices.

We provide a wide range of products including specialist information and data, and high quality training and education, to help professionals manage Governance, Risk & Compliance (GRC) and Regulatory Compliance challenges.

Find out more about our core purpose and how we help our customers do the right business in the right way.

Mercia Group is one of the leading providers of training and support services to the UK accountancy profession, working with over 8000 firms nationwide and they are part of the Wilmington T&E division.

**Main purpose of the Marketing Services Advisor role**:
You will be part of a client facing team that is responsible for fulfilment of our digital and printed marketing services products.

**In addition to this you will be responsible for**:

- Ensuring all marketing services products are fulfilled exactly to the clients’ specification
- Providing high quality service to clients and colleagues
- Prioritising workload to ensure deadlines are met
- Liaising with business partners and various other departments within Wilmington PLC, to ensure client queries are resolved within agreed SLA’s
- Issuing quotes, send and chase client proofs and manage workflow statuses on Salesforce
- Accurately maintaining and updating client records and notes, adhering to GDPR regulations at all times
- Processing invoices and credit notes in a timely manner
- Identifying and resolving problems as they occur

**You will also need the following skills**:

- Tech savvy, proficient in the use of Microsoft Office and enjoys working with multiple software programs
- Self-motivated, with the ability to complete tasks accurately with mínimal supervision
- Ability to work autonomously in a dedicated space free from disruptions
- Passionate about delivering high quality customer service and experience in a similar client facing role
- Experience using CRM (Salesforce, or similar)
- Excellent time management skills, with the ability to remain calm under pressure
- A strong team player who is willing to support others with tasks
- An excellent communicator, with excellent written and oral English

**Wherever you are in your career and whatever your expertise, we look for people who**:

- Are passionate about providing high quality solutions to our customers
- Love varied work that plays to their strengths while helping them develop
- Want to work together to learn, grow and achieve common goals
- Are excited to be part of a diverse and unique global community
- Who want to be recognised for the unique talents, experiences and insights they bring to Wilmington.

**If you feel you have the necessary skills and experience to be successful in this role click on ‘APPLY’ today

  • Service Advisor

    1 month ago

    Plymouth, United Kingdom Perfect Placement Full time

    Service Advisor Up to £30,000 OTE Monday - Friday with Saturday on Rota Opportunity to join a Well Run Business Great Long Term Career ProspectsWe are currently advertising on behalf of an Automotive Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Plymouth area. Our Motor Trade Client is...

  • Service Advisor

    4 weeks ago

    Plymouth, United Kingdom Perfect Placement Full time

    Service AdvisorUp to £30,000 OTEMonday - Friday with Saturday on RotaOpportunity to join a Well Run BusinessGreat Long Term Career ProspectsWe are currently advertising on behalf of an Automotive Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Plymouth area.Our Motor Trade Client is seeking...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Commercial Service Advisor required in Plymouth area** - Salary up to £25,500 depending on experience - £32,500 + OTE - Monday to Friday - 1 in 4 Saturday Mornings - Main dealer Opportunity! Our Client, a Commercial Main Dealership in the Plymouth area, requires an experienced Vehicle Service Advisor with recent Dealership experience to join their busy...

  • Sales and Customer Service advisors

    3 months ago

    Plymouth, United Kingdom Inc Recruitment Direct Full time

    Sales and Customer Service advisors - Come and join our fun, lively and exciting environment using experience for waitressing or barista work. Do you have experience in industries such as waitressing or as a barista? And consider yourself to have great customer service skills that you would like to use as a Sales and Customer Service advisor. Have your...

  • Service Advisor

    2 weeks ago

    Plymouth, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Up to £30,000 OTEMonday - Friday with Saturday on RotaOpportunity to join a Well Run BusinessGreat Long Term Career Prospects We are currently advertising on behalf of an Automotive Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Plymouth area.Our Motor Trade Client is...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom Marshall Motor Holdings Full time

    We are currently recruiting for a Service Advisor to join our Audi dealership in Plymouth. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Devon **Town/City**: Plymouth **Sector**: Service Department, Car Dealership **Salary**: £26500 - £35000 per annum **Job ref**: 128659 **Service Advisor Required in Plymouth** - £26,500 Basic Salary DOE - £35,000+ OTE - Monday - Friday with Saturday on Rota - Opportunity to join National Dealer group - Great Long Term Career...

  • Service Advisor

    2 days ago

    Plymouth, Plymouth, United Kingdom Jago Consultants Full time

    Job Role: Service AdvisorJob Summary:Jago Consultants is seeking a highly skilled Service Advisor to join our team in the Hounslow area of Greater London. As a Service Advisor, you will be responsible for ensuring customers are aware of service and repair work required to their vehicles in a professional manner.Key Responsibilities:Provide customers with...

  • Service Advisor

    2 days ago

    Plymouth, Plymouth, United Kingdom Jago Consultants Full time

    Job Role: Service AdvisorJob Summary:Jago Consultants is seeking a highly skilled Service Advisor to join our team in the Hounslow area of Greater London. As a Service Advisor, you will be responsible for ensuring customers are aware of service and repair work required to their vehicles in a professional manner.Key Responsibilities:Provide customers with...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Service Advisor Required in Plymouth area** - Up to £29,000 OTE - Monday - Friday with Saturday on Rota - Opportunity to join a Well Run Business - Great Long Term Career Prospects Our Client in the Plymouth area is looking for an experienced Service Advisor to join their team. This is an excellent opportunity to join a leading brand that offers great...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Devon **Town/City**: Plymouth **Sector**: Service Department, Car Dealership **Salary**: £24570 - £30000 per annum **Job ref**: 132251 **Service Advisor required in Plymouth** *** - Muliti-Franchised Main Dealership - £24,570 Basic Salary - £30,000 OTE - Mon - Fri + Sat Rota (1/2) Our Client a, Volume Franchised Dealership in the...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with many...

  • Customer Service Advisor

    3 months ago

    Plymouth, United Kingdom FMG Repair Services Full time

    Providing maternity cover for 9 months. Hours: 40 per week Mon - Fri 8am - 5pm (1 hour lunch) This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Plymouth. As a Customer Service Advisor you are the first point of contact. You will...

  • Customer Service Advisor

    3 months ago

    Plymouth, United Kingdom FMG Repair Services Full time

    Providing maternity cover for 12 months. Hours: 40 per week Mon - Fri 8am - 5pm (1 hour lunch) This is an exciting opportunity for an experienced **Customer Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Plymouth. As a Customer Service Advisor you are the first point of contact. You...

  • Customer Service Advisor

    3 months ago

    Plymouth, United Kingdom FMG Repair Services Full time

    Providing maternity cover for 12 months. Hours: 40 per week Mon - Fri 8am - 5pm (1 hour lunch) This is an exciting opportunity for an experienced **Customer Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Plymouth. As a Customer Service Advisor you are the first point of contact. You...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom Acorn Recruitment Limited Full time

    Acorn is currently recruiting for a Service Advisor in Plymouth Permanent **Salary**: £27,000+ OTE Location: Plymouth A family-owned car dealership looking to recruit a Service Advisor for their Plymouth garage. Offering a very competitive salary of £22,000 plus commission per annum, with a realistic OTE £27,000 to £30,000 and an excellent employee...

  • Service Advisor- Audi Plymouth

    3 months ago

    Plymouth, United Kingdom Marshall Motor Group Full time

    **Service Advisor - Audi Plymouth**: Job description - We are currently recruiting for a Service Advisor to join our Audi dealership in Plymouth. - As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous...

  • Customer Service Advisor

    3 months ago

    Plymouth, United Kingdom TQR PLYMOUTH LTD Full time

    We are looking for an experienced Customer Service Advisor to join a rapidly expanding company that specialises within the health & safety sector based in Plymouth. As a Customer Service Advisor, you are the primary point of contact for first-time and infrequent customers, taking bookings and developing relationships. Every customer counts and you will...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom GT Motorcycles Full time

    We are looking for a Service Advisor to join our ever expanding team here at GT Motorcycles. You will be managing the front reception and dealing with customers to the highest level of customer service. To ensure all customers are dealt with in a timely and professional manner. Main Duties and responsibilities - Being the first point of contact for walk in...

  • Service Advisor

    3 months ago

    Plymouth, United Kingdom Vertu Motors Full time

    **Vertu Honda Plymouth** Here at Vertu Honda Plymouth, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary plus company benefits. The Service...