Customer Service Advisor

3 months ago

Plymouth, United Kingdom FMG Repair Services Full time

Providing maternity cover for 12 months.

Hours: 40 per week Mon - Fri 8am - 5pm (1 hour lunch)

This is an exciting opportunity for an experienced **Customer Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Plymouth.

As a Customer Service Advisor you are the first point of contact. You will liaise with the customer, the Bodyshop and any 3rd parties to ensure each and every customer has a first-class service. Teamwork is vital, as you will be working with colleagues in the Bodyshop and across other functional areas. **A full UK manual driving licence** is essential for the role.

**Why choose FMG RS?**

Of course, we offer a **fantastic basic salary**, but there’s much more to being a Customer Service Advisor at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to)
- fantastic **uncapped monthly bonus schemes **plus** **guaranteed average bonus** when you're on holiday
- an **additional days' leave to celebrate your birthday** each year,
- free **life assurance **(x2 your basic salary)
- exclusive **employee vehicle-leasing** schemes
- ** pension** & **save-as-you-earn **share scheme
- A Benefits App giving a huge range of **retailer discounts **and **cashback **deals
- ** well-being **services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- We're excited to have recently launched **Wagestream **for all our colleagues - a Financial Wellbeing app that gives you more **control over your pay**. Not only does it let you choose **when** **to get paid** it also lets you put money aside each month and in addition you can get **discounts** on your shopping, check what benefits you're eligible for and can even put you in touch with a **financial coach**

**We’re going places **
- We’re part of something bigger - **ZIGUP, **a **leading provider **of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,** **- few other businesses can offer you the **volume, variety and long-term security** as us;
- ** You’re rewarded **for your part in our success - lots of customers means **lots of work** to share, which in turn means **lots of opportunity** to boost your earnings through our **fantastic bonus schemes**;
- We **invest in you** - We believe everyone should have the **opportunity to better themselves **and look to progress, not just within FMG RS but the wider **ZIGUP **business too;
- We’re growing - it’s an exciting time for the industry and we’re committed to being at the** cutting edge**, investing in everything from our **EV capabilities**, our **workshops** to our **Training Centres**;
**Join the FMG RS family**

With the **best people in the industry within our Group**, we really believe that **no one else can do what we do** as well as us. So what are you waiting for?

**We are agile. We are experts. We are imaginative. We are reliable.**

**Keep your career moving, smarter.

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