Customer Service Advisor

5 months ago


Plymouth, United Kingdom Kream Motor Recruitment Ltd Full time

An exciting opportunity for an experienced **SERVICE ADVISOR** has arisen at a volume main dealer, part of a fast-growing privately owned automotive group.

You’ll be representing a well-known, quality brand - renowned for it’s design and EV / Hybrid technology.

You will be responsible for.
- Taking customer bookings via all mediums.
- Processing bookings through the internal dealer-Management-System (Kerridge).
- Communicating effectively with the technical team and relevant members of all other departments.
- Keeping your customers fully updated throughout work-in-progress.
- Upselling additional work required and a range of approved products and services.
- Informing customers pf product recalls, updates and offers.
- Working to departmental deadlines, budgets and targets.
- Delivering a very high standard of customer service.

A competitive basic salary is on offer, tailored to recognise you experience, skills and any related accreditations, accompanied by rewarding bonus scheme that encourages success.

A full (ideally clean) driving Licence is essential.

**To be considered for you must have occupied a similar role, either in another main dealer, independent garage, or fast-fit type environment.**

**kream motor recruitment** is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies. PV4913 INDSAL

Work Location: In person



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