Chief of Staff

3 months ago

London, United Kingdom Liberty Global Full time

Believ: ABOUT US

At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone. We’re a Charge Point Operator (CPO) on a mission to create the UK’s most reliable electric vehicle charging network that doesn’t cost the earth and leaves no one behind.

We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.

We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government’s Charging Investment Infrastructure Fund).

You’ll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set. You’ll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment.

About the role

As the Chief of Staff to the Chief Executive Officer (CEO) you play a pivotal role in our organisation. You are a trusted strategic partner to the CEO, providing critical support in managing and executing key initiatives and projects. Your role encompasses management of the day-to-day activity within the office, as well as supporting the CEO and SLT to deliver on objectives. The role is expected to be the “catch-all” right hand person to the CEO and SLT, with the ability to thrive in a fast-paced and dynamic environment.

Key Responsibilities:
Strategic Support: Collaborate closely with the CEO to develop and execute the company's overall strategy. Provide insights and analysis that are instrumental in supporting strategic decision-making.

Administrative Support: Manage and support administrative requirements of the CEO and SLT (i.e. minute-taking, action documentation, booking/coordinating SLT and management meetings, liaising with other support roles in LG/Zouk and externals to arrange meetings and understanding requirements)

Meeting Management: Manage and organise meetings, both internal and external, for the CEO. This includes setting agendas, scheduling, and ensuring meetings are productive and aligned with company priorities.

Office Management: Manage the day-to-day operational activities and needs within the office (i.e. events, meeting rooms, office IT, supplies - stationary and food/drinks)

Project Management: Lead and oversee critical strategic projects and initiatives. Ensure these projects are completed on time and within budget, while you coordinate cross-functional teams to achieve their goals.

Offsite Planning: Plan and coordinate offsite meetings and events designed to facilitate strategic discussions and team building. These events are crucial for advancing priority areas and fostering a collaborative work environment.

Employee Engagement: Work with People team to develop and implement strategies to enhance employee engagement, including fostering a positive work environment, conducting regular feedback sessions, and promoting team-building activities.

Talent Management: Work with the People team to identify and nurture talent within the organisation. Execute talent management programmes and initiatives to support employee growth and retention.

People Strategy: Collaborate with the HR Business Partner to align HR strategies with business goals. Ensure that HR policies and practices support the company's strategic objectives.

Stakeholder Engagement: Act as a primary liaison between the CEO and internal and external stakeholders, including partners/services within Liberty Global and Zouk. An ability to build and maintain strong relationships is instrumental.

Internal Communications: Take responsibility for managing internal communications. Ensure that key information is effectively disseminated to promote alignment and collaboration.

Team Leadership: Provide exceptional support and coaching to the executive team, and leadership/mentorship to cross-functional teams, fostering a culture of excellence, collaboration, and innovation in your daily interactions.

Qualifications/Experience:

- Essential: 5+ years’ experience in a leadership role with a track record of success
- Desired: Bachelor’s degree, or relevant professional qualifications
- Desired: Experience working in a start-up/scale-up environment

**Skills**:

- Strong project management skills with the ability to handle multiple initiatives simultaneously.
- Excellent communication and presentation skills.
- Strategic thinker with the ability to develop and execute complex initiatives, and prioritise efforts based on business objectives.
- Strong leadership and relationship-building abilities.
- Attention to detail and commitment to accuracy.
- Strong adaptability and resilience, able to work in a fast-paced, dynamic environment.
- A passion for clean energy and sustainability.

Location

The business is currently

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