Income Advisor
2 months ago
To be part of a fast paced, energetic team in a busy call centre contacting customers in arrears from day one, through to issuing to external agents. Ensuring the business meets its performance targets, together with due regard to all regulatory requirements.This is predominantly office based in Chester with the option of hybrid working after probation.
**Client Details**
My client is based within Chester area and are within the insurance industry. Due to a new acquisitions are acquiring additional employees to join their income advisor teams on a permanent full time basis.
**Description**
- Collections activity on all overdue active agreements
- Provide excellent service to all customers both internal and external and embrace the principles of Treating Customers Fairly
- Understand the key factors associated with the significant vulnerability
- Recognise cases of significant vulnerability
- Negotiate recovery of outstanding payments with customers by identifying the reason for the overdue payment(s), to prevent contractual loss
- Influencing and negotiating with customers to ensure a satisfactory outcome for both the company and the customer
- Ensure call handling and service quality is maintained
**Profile**
- Basic IT skills
- Good communication skills (written and verbal)
- Call centre experience (desirable)
- A team player
- Positive attitude
- Flexible in approach
- Ability to work to tight deadlines
- Minimum Grade A-C in English and Math's GCSE
**Job Offer**
- £400 bonus each month based on KPI's
- Birthdays off
- Office parties through out the year on top of Christmas & Summer
- Every quarter - team events
- Awards every quarter
- Discounted gym
-
Insurance Advisor
1 week ago
Chester, United Kingdom A-Plan Insurance Full timeWe are actively looking for an Insurance Advisor to join our Chester A-Plan team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications. **About you**: - You will enjoy having conversations with people, listening and...
-
Customer Support
2 days ago
Chester, United Kingdom 3R Consulting Full time3R Consulting are recruiting a Customer Support & Sales Advisor in Chester, Cheshire Working within the hospitality industry you will work with licensees via telephone and digital media handling queries, taking and processing orders whilst up-selling, cross selling and assisting with tie compliance. Building strong relationships via a culture of outstanding...
-
Insurance Advisor
1 week ago
Chester, United Kingdom A-Plan Full timeWith a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and...
-
Insurance Advisor
1 day ago
Chester, United Kingdom A-Plan Full timeWith a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and...
-
Bodyshop Advisor/trainee Estimator
1 month ago
Chester, United Kingdom BMW Group Retail Full timeHalliwell Jones Chester is looking for a Bodyshop Advisor/Trainee Estimator. **Your role** The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales. On offer is a competitive salary, ongoing training and development at the BMW Group UK...
-
Implementation Advisor
1 month ago
Chester, Cheshire, United Kingdom Bank of America Full timeJob Description:Job Title: Implementation AdvisorCorporate Title: OfficerLocation: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders...
-
Customer Service Advisor
1 week ago
Chester, United Kingdom Specialist Motor Finance Limited Full time**Customer Service Advisor - up to £24,000 - Hybrid working - Monday - Friday 9am - 5pm** Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. **About the role** In addition to general and varied customer requests the customer service team also have...
-
Customer Service Advisor
3 hours ago
Chester, United Kingdom Specialist Motor Finance Limited Full time**Customer Service Advisor - up to £24,000 - Hybrid working - Monday - Friday 9am - 5pm** Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. **About the role** In addition to general and varied customer requests the customer service team also have...
-
Customer Service and Sales Advisor
3 weeks ago
Chester, United Kingdom PSi Talent Full timeAn opportunity to join an expanding and progressive company as a Customer Service and Sales Advisor (6-9 months) in a fast-paced and varied environment. £21,500 pro rata Monday to Friday, day shift Benefits include free parking, pension scheme, private medical cover, retail offers and discounts, performance reviews, discretionary bonus. You will be...
-
Customer Service and Sales Advisor
22 hours ago
Chester, United Kingdom PSi Talent Full timeAn opportunity to join an expanding and progressive company as a Customer Service and Sales Advisor (6-9 months) in a fast-paced and varied environment. £21,500 pro rata Monday to Friday, day shift Benefits include free parking, pension scheme, private medical cover, retail offers and discounts, performance reviews, discretionary bonus. You will be...
-
Customer Service and Sales Advisor
2 weeks ago
Chester, United Kingdom PSi Talent Full timeAn opportunity to join an expanding and progressive company as a Customer Service and Sales Advisor (6-9 months) in a fast-paced and varied environment.£21,500 pro rataMonday to Friday, day shiftBenefits include free parking, pension scheme, private medical cover, retail offers and discounts, performance reviews, discretionary bonus. You will be within a...
-
Customer Service and Sales Advisor
1 day ago
Chester, United Kingdom PSi Talent Full timeAn opportunity to join an expanding and progressive company as a Customer Service and Sales Advisor (6-9 months) in a fast-paced and varied environment.£21,500 pro rataMonday to Friday, day shiftBenefits include free parking, pension scheme, private medical cover, retail offers and discounts, performance reviews, discretionary bonus. You will be within a...
-
Customer Service Advisor
1 month ago
Chester, United Kingdom Page Personnel - UK Full timeMonday - Friday role - Excellent Chester based business **About Our Client**: This position is based within a forward thinking business who have clients and customers based up and down the UK. Your role will be to support and link clients to customers and vice versa. If you enjoy speaking to people and helping small business owners with day to day needs...
-
CashPro & Technical Service Advisor
2 weeks ago
Chester, United Kingdom Bank of America Full timeJob Description:Job Title: CashPro & Technical Service AdvisorCorporate Title: OfficerLocation: ChesterCompany Overview:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and...
-
CashPro & Technical Service Advisor
1 week ago
Chester, United Kingdom Bank of America Full timeJob Description:Job Title: CashPro & Technical Service AdvisorCorporate Title: OfficerLocation: ChesterCompany Overview:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and...
-
CashPro & Technical Service Advisor
7 days ago
Chester, United Kingdom Bank of America Full timeJob Description: Job Title: CashPro & Technical Service Advisor Corporate Title: Officer Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates,...
-
CashPro & Technical Service Advisor
6 days ago
Chester, United Kingdom Bank of America Full timeJob Description: Job Title: CashPro & Technical Service Advisor Corporate Title: Officer Location: Chester Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates,...
-
Customer Service and Sales Advisor
2 weeks ago
Chester, United Kingdom The Business Connection Full timeAn opportunity to join an expanding and progressive company as a Customer Service and Sales Advisor (6-9 months) in a fast-paced and varied environment. £21,500 pro rata Monday to Friday, day shift Benefits include free parking, pension scheme, private medical cover, retail offers and discounts, performance reviews, discretionary bonus. You will be within a...
-
CashPro & Technical Service Advisor
2 weeks ago
Chester, United Kingdom Bank of America Full timeJob Description:Job Title: CashPro & Technical Service AdvisorCorporate Title: Officer Location: ChesterCompany Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and...
-
CashPro & Technical Service Advisor
1 week ago
Chester, United Kingdom Bank of America Full timeJob Description:Job Title: CashPro & Technical Service AdvisorCorporate Title: Up to Assistant Vice President Location: ChesterCompany Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients,...