Framework Assistant

3 months ago

Nottingham, United Kingdom Browne Jacobson Full time

**Vacancy details**:
**Framework Assistant - Nottingham - 12-month FTC**:
**Vacancy type**
- Secretarial/administrative

**Level**
- Junior

**Business area**
- Support

**Duration**
- Temporary

**Hours**
- Full time

**Location**
- Nottingham

**Reference number**
- HC070324

**Duration details**
- 12 months

**Job title**
- Framework Assistant

**Team**
- Government, Regulatory & Advocacy

**Vacancy owner**
- Helen Collins

Are you a proactive individual with strong administration and organisational skills? Do you have a keen eye for detail and a passion for delivering exceptional client service? If so, we have an exciting opportunity for you

As a Framework Assistant, you’ll take ownership of managing allocated client accounts and service levels, ensuring that client expectations are exceeded. You’ll have the ability to analyse and interpret complex data and you’ll be responsible for submitting regular MI reports and reports to assess service levels/KPIs, collating this information to ensure client account plans are maintained.

This is a client facing role, so you’ll enjoy dealing with queries and will have the confidence to use your initiative to provide exceptional service.

We’re looking for a conscientious team player with a positive can-do attitude and a willingness to take on new responsibilities and challenges.

**‘One Firm, Wherever You Are’**

We believe that a regular level of in-person contact is an important way to build connections with your colleagues, enabling all of us to benefit from the vibrant office culture Browne Jacobson has to offer.

Our expectation is that, **on average**, you’ll work from home for no more than three days per week, with the remainder of your time either spent in the office or working from other locations as work demands dictate, e.g. courts, client offices, conferences etc. Equally, there will be individual circumstances in which a different pattern of work is needed, for example as an agreed reasonable adjustment for colleagues with a disability or long-term medical condition.

Our ‘One Firm’ approach:

- fits with our values and personality;
- will enhance our performance through greater flexibility;
- advances our ambitions as an inclusive employer - helping you better balance work and family/life commitments;
- offers opportunities to reduce our carbon footprint (travel, office services etc.), a key ambition underpinning our corporate sustainability plan.

At Browne Jacobson, we’ve always worked across business and society, and this expertise sets us apart. Social and environmental impact are at the top of our business agenda. We champion fairness, make the complex simple and forge connections between clients to find creative solutions. This is how we improve outcomes for every person, community and business we serve.
If external support is required on a vacancy, a member of the Browne Jacobson recruitment team will release the role to one of our agency partners. We ask that recruitment agencies do not send CVs unless instructed on the role. Please note that any speculative CVs submitted via agencies without invitation will not be considered as represented by the agency.

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