Temoorary Support Advisor

1 month ago


Derby, United Kingdom Elizabeth Michael Associates Full time

**TEMPORARY SUPPORT ADVISOR**

**POTENTIAL TEMP TO PERM**

**FULL TIME - OFFICE BASED**

**MONDAY - FRIDAY / 9AM TILL 5PM**

**£11.44 PER HOUR**

**POSSIBILITY FOR COMMISION**

Here at Elizabth Michael our client is seeking a Temporary Support Advisor to join their busy team. The Temporary Support Advisor will be responsible for providing exceptional customer service and support to clients, utilising excellent communication skills and problem-solving abilities.

**Duties**:

- Perform data entry tasks accurately and efficiently to update client information
- Upsell services to clients based on their needs and preferences, generating new buisness appointments
- Analyse customer issues and provide appropriate solutions in a timely manner
- Demonstrate excellent phone etiquette when interacting with clients

**Requirements**:

- Proficiency in English is required; fluency in Spanish is a plus.
- Strong communication skills with the ability to convey information clearly and effectively.
- Experience in data entry and customer service roles is preferred.
- Multilingual abilities are advantageous for engaging with a diverse customer base.
- Ability to analyze customer needs and recommend suitable solutions.
- Prior experience in upselling products or services is beneficial.
- Excellent phone etiquette and interpersonal skills are essential for this role.

**Job Types**: Full-time, Temporary contract

Pay: From £11.44 per hour

Schedule:

- Day shift
- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: hcrlpp



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