Technical Support/ Telephone Support Advisor

4 weeks ago

Derby Derbyshire, United Kingdom Webhelp Full time €23,878

Are you ready to take on a support role working on a global medical technology campaign dedicated to driving a healthier world? We are looking for a Technical Support Advisor to play a key role in maintaining and servicing high-end lifesaving medical equipment.
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
As a Technical Support Advisor on our team, you will:
Collaborating with customers (doctors, radiographers, medical tech staff, etc.) and field service engineers to address equipment status, maintenance and repair needs
Strong stakeholder management and relationship-building skills
Billing, contracts administration, engineer service scheduling and logistics experience preferred
Strong IT skills, including Excel and data management
Strong problem-solving skills with a creative approach to finding solutions
Competitive salary of £23,878
Access to a generous employee discount portal, saving you up to £1,000 annually on groceries, shopping, entertainment and travel
Well-being support through employee access programmes for the mind, body and soul
Comprehensive dental plan and priority access to a private GP
Training and education through on demand videos for adults as well as kids
Please complete our online chat-based interview, which you'll receive a link for via email after applying. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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