Opd Bookings Team
4 weeks ago
HEAD OFFICE
OPD Bookings Team
Bookings Administrator
Plymouth Hospital | Administration | Permanent | Full time
£19,578.00 Per Annum
37.5 hours per week
As an Outpatient Booking Administrator, you’ll be a conscientious individual with a helpful, supportive approach. Your ‘can do’ attitude shines through. As well as a natural flair for communicating, both over the phone and in person, you bring strong organisation and administration skills. Some flexibility will be required to cover annual leave and busy periods.
As an Outpatient Booking's Administrator you will;
- Ensure complex administration and support meets all required standards and timescales.
- Manage, appraise, and interpret data, information and /or situations.
- Handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.
- Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
- Prepare standard and adhoc reports as requested and required by the department
**To provide clinic support, including but not limited to**:
- The provision of professional patient and consultant liaisons
- Appointment bookings and changes
- Co-ordination of room /consultant availability
- Consultant/GP partnerships
- Create, alter or cancel clinics as required to support business needs
Experience, Knowledge & Expertise;
- Experience of working in a customer facing environment
- Knowledge and understanding of clinical terminology
- Demonstrable relevant experience working within a similar role
- Good IT and keyboard skills
- Good communication/interpersonal skills
- Good organisation and analytical skills
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From a cycle to work scheme to financial wellbeing support, gym membership, private healthcare and more. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
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