CRM Campaign Executive

4 days ago


Southampton, United Kingdom Carnival Full time

With a fascinating history dating back 180 years - no one knows the world, or our ships, better than we do. They have always been The Most Famous Ocean Liners in the World. As we return to service and look ahead to our 4th ship joining the Cunard fleet,it’s an exciting time to join us as we shape our future.

We have an exciting opportunity for a CRM Campaign Executive to join our Cunard Sales and Marketing team on a 12 Month Fixed Term Contract

**The role**

You will support the end-to-end implementation of our CRM campaigns from briefing, through design, copywriting, data selections and fulfilment to Cunard past passengers and enquirers under the guidance of the CRM management team. You will help to consistentlyseek cost effective improvements and cost reductions to the existing processes and build the day-to-day relationship with 3rd parties such as CRM agency, mailing houses, printers, designers and postal services suppliers.

**About you**

To be successful in this role you will need to have previous marketing and / or travel experience as well as experience of working on large projects with excellent administration and time management skills

You will be part of a team which impacts the guests’ impression of the brand Cunard and helps us achieve our ambition to be the Benchmark in luxury travel, ensuring that the guests have all the information they need to be able to book their dream holiday.

The role has been levelled as a CUK10

**About Us**

Carnival UK is the operating company for P&O Cruises & Cunard. We provide world class cruise holidays and take enormous pride in our service excellence, creating unforgettable holiday happiness. We're looking for talented colleagues who will share our commitmentto this purpose and to our global Culture Essentials Speak Up, Respect and Protect, Improve, Communicate, Listen & Learn and Empower.

Working with us means you'll be part of a tight-knit but truly diverse global team of passionate people. You'll be supported to drive your development, from formal learning to the life lessons of worldwide travel. We believe in inclusion and the power ofdiversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work.

We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic office collaborating, taking part in events and developing the social connections that make working with us so rewarding.

**About the Team**

The Cunard Sales and Marketing team are instrumental in the success of Cunard and our aim to be the benchmark of luxury travel. Our marketing teams maximise opportunity and create focused, meaningful communications that help to grow existing audiences aswell as appealing to new ones. We have experts across advertising, CRM, brand, PR, digital, loyalty and the creative studio who work together collaboratively to create unforgettable holiday happiness. Our sales teams develop and grow partnerships ensuringthey have the finest knowledge of our products. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travelagents, the sales team provide support to a team of ship based sales managers and work with third parties to find new routes to market for our brand.

CUN#


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