Head of Service Delivery

The Head of Service Delivery is accountable for the operational delivery, customer experience, operational controls and overall performance of the UK BPaaS service delivery teams. Additionally, this role must ensure that the end[1]to-end delivery of the customer experience between our delivery locations is seamless through effective partnerships, effective...

Join us as we embark on an exciting journey to transform our IT infrastructure and services. As our new Head of Service Delivery, you will play a crucial role in shaping the future of our organization.You will be responsible for leading a team of IT professionals, providing guidance, mentorship, and support to ensure they meet their goals and contribute to...

Job SummaryJob Title: IT Service Delivery HeadLocation: ManchesterSalary:£70,000 - £90,000 per annumAbout the Role:The IT Operations Director will lead the development and implementation of operational strategies to drive business growth and improve service delivery.Key Responsibilities:Develop and implement policies and procedures to align with strategic...

Job DescriptionAs Head of Complaints Management, you'll champion the voice of the customer, driving strategy and operational excellence across customer experience, insight, and service delivery functions. This role offers a unique opportunity to lead transformative projects, including technology enhancements, operational change, and strategic influence.

Head of Technical Delivery - Hybrid/Manchester - Up to £70k Our client based in Manchester is currently looking for an experienced Head of Technical Delivery. The Head of Technical Delivery will be responsible for: You will be responsible for designing and delivering the best IT experience for the end-user, from the pre-boarding to the onboarding of your...

Your new role Are you looking for the opportunity to shape how we keep people moving in the North West Region? We are recruiting for a focussed and experienced Head of Service Delivery to join our team in the North West. You will report to our Regional Director forming part of the senior leadership team and will have a direct impact on our imperatives of...

**Context of the Role** The University of Manchester’s strategic vision is to be recognized globally for the excellence of our people, research, learning and innovation, and for the benefits we bring to society and the environment. To achieve this, the University’s strategic plan includes the delivery of an ambitious transformative portfolio of...

About DX DeliveryWe are a specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery.Our brand is built on delivering the Delivered Exactly promise to our customers. To achieve this, we require an experienced 3.5T Driver to join our team.The successful candidate will have a proven track record...

Head of Delivery – Data Circa £90,000 to £110,000 plus great benefits, including up to 10% employer pension contributions, private healthcare, and a company car or car allowance (Work Level 4) 24-month secondment/FTC Manchester city centre (hybrid working) We welcome applications from people who many require flexible working arrangements, such as...

We are partnering with a leading global financial services organization to recruit a seasoned Head of Global Shared Services Delivery.Key Responsibilities:Manage a global team providing shared services across multiple locations.Develop and implement strategic plans to enhance service delivery and quality.Collaborate with stakeholders to ensure alignment and...

A long-standing client of ours is recruiting for a crucial role within their business.My client is looking for a Head of Technical Delivery.My client is a fast-growing MSP and this is a hands-on technical leadership role.Key Responsibilities Required of the Head of Technical Delivery: Be a technical leader and provide 3rd line support Develop, implement and...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery. My client is a fast-growing MSP and this is a hands-on technical leadership role. Key Responsibilities Required of the Head of Technical Delivery: Be a technical leader and provide 3rd line support ...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery. My client is a fast-growing MSP and this is a hands-on technical leadership role. Key Responsibilities Required of the Head of Technical Delivery: Be a technical leader and provide 3rd line support Develop,...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery. My client is a fast-growing MSP and this is a hands-on technical leadership role. Key Responsibilities Required of the Head of Technical Delivery: Be a technical leader and provide 3rd line support Develop,...

**About Us**: We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards,...

**Head of Hospitality and Service Delivery** **Location: Old Trafford, Manchester** **At Manchester United, our focus is to create a high-performance environment where everyone can be their best, working together towards our common goal of football success. We believe the key to achieving this goal is connection and collaboration. Everyone coming together,...

**About your new company**: NQC is a successful and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in...

NQC is a successful and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery.My client is a fast-growing MSP and this is a hands-on technical leadership role.Key Responsibilities Required of the Head of Technical Delivery:Be a technical leader and provide 3rd line supportDevelop, implement and...

A long-standing client of ours is recruiting for a crucial role within their business. My client is looking for a Head of Technical Delivery.My client is a fast-growing MSP and this is a hands-on technical leadership role.Key Responsibilities Required of the Head of Technical Delivery:Be a technical leader and provide 3rd line supportDevelop, implement and...