Administrator

5 months ago


Featherstone, United Kingdom Practice Plus Group Full time

**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**

**+ MAKE A DIFFERENCE TO EVERY LIFE**

We have an exciting opportunity for an Administrator to join the team at HMP Oakwood, a category C male prison located 5 miles outside of Wolverhampton, with a capacity of around 2100.
- This is a fantastic opportunity start or continue a career in administration - whether you have worked in an office, customer service, reception...we would love to hear from you

You will join the healthcare team on site, ensuring that patients receive the best quality care, and the healthcare team are fully supported. This role is to join a friendly, supportive team made up of 4 Admin, 1 Admin Supervisor and 1 Business Manager.

HMP Oakwood is a modern prison, offering excellent progression and growth opportunities, a friendly environment and fantastic facilities.

**Hours**:
This is a full time role, working 37.5 hours per week. Shifts are Monday to Friday, 08:00 - 16:00.

**Salary**:
This position is full time, you’ll receive an annual salary of £22,383.

**How will we support you?**
- Bespoke induction, including our Introducing Health in Justice training course
- Competency framework
- Regional and national career development opportunities
- Our bespoke Learning Management System to address your learning needs
- Support from the wider team

**_ _**

**What you'll be doing**:
As our new Administrator, your responsibilities will include:

- Make and follow up on healthcare appointments, both internal and external
- Respond to inmate messages via the internal system
- Take and follow up with telephone queries, both internally and externally
- Provide a high quality admin service to the healthcare team

If you are interested in **career development,** we have a wide range of opportunities for you to develop your skills and experience, which include both **internal and external options** for development and learning.

**It doesn’t stop there**we also offer:

- Company pension scheme
- 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
- An extensive range of wellbeing and lifestyle benefits
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- Excellent long-term career prospects
- 24/7 employee assistance helpline and financial assistance when you need it

**What we’ll look for in you**:
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

- we treat patients and each other as we would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

**Ideally, our new Administrator will have**:

- Some exposure to admin based work - whether you have been an administrator before, or worked with computers and systems before, we are keen to speak to you
- Experience within customer service An admin qualification or prior experience in a similar role would be an advantage, but not essential

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.



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