Customer Support Executive

2 months ago


St Austell, United Kingdom TalentTide Full time

**Join Our Customer Support Team in Cornwall**

St Austell

25-28k

Are you ready to be a key player in our fast-expanding family business? We're on the lookout for a motivated individual to join us in launching our exciting new product. With the guidance of Alistair, our Head of Customer Support, and the rest of our supportive team, you'll play a crucial role in ensuring our high standards of customer satisfaction.

**Why Join Us?**
- Be a part of a dynamic family business in beautiful Cornwall.
- Exciting opportunity to support, onboard, and manage clients for our brand-new project.
- Comprehensive training provided, ensuring you're equipped for success.
- Varied daily tasks, from maintaining customer relationships to testing new software.
- Conveniently work from our cosy offices, no need to leave the warmth or miss out on a game of pool.

**What We're Looking For**:

- Passion for engaging with people and tackling fresh challenges.
- Quick learner with the ability to pick up new skills, especially in software tools.
- Problem-solving specialist dedicated to finding solutions for clients.
- Attention to detail, organisational skills, and excellent time management.
- Bonus: A good understanding of software tools (training provided).

**Perks and Rewards**:

- Competitive starting salary.
- Monthly bonuses for exceptional performance.
- Company t-shirts and fleeces to showcase your pride.
- Work parties and extra time off for a festive Christmas celebration.
- Additional holiday for loyalty every 2 years, because we value our team.

**Ready to Join Us on the Journey to 100% Customer Satisfaction?** We can't wait to hear from you Share your enthusiasm and tell us how you'll contribute to our team's success. Don't forget to attach your CV for consideration.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Loyalty bonus

Ability to Commute:

- St. Austell (required)

Work Location: In person



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