Customer Service Executive
7 days ago
Do you pride yourself on being able to provide outstanding customer service?
Do you have experience working in the financial sector or a contact centre environment?
A multinational Investment and Financial Services provider are looking to appoint several reliable, diligent and customer centric Customer Service Executives to join their large contact centre in central Burnley. The office offers onsite parking and is locateda short walk from a nearby train station. The role is Monday to Friday working 8 hours a day, start times vary between 8am - 10am.
Customer Service Executives will undergo a comprehensive 6-week training programme to provide you with the best possible platform. You will have access to all the necessary tools to succeed and effectively deal with an interesting variety of customer and clientenquiries. The initial training will take place onsite with the option to move to a hybrid working arrangement once completed.
- Have experience of working in a contact centre environment or knowledge of the financial sector.
- Demonstrate an excellent telephone manner and enjoy dealing with people.
- Have a resilient nature and be able to think quickly.
- Be confident using IT and range of systems.
- Enjoy working in a fast-paced contact centre environment.
- Be well organised and able to prioritise.
**The package their Customer Service Executive receive**:
- A hybrid working model once training has been completed - home and office split.
- Potential for internal progression and funded qualifications.
- Competitive holiday allowance.
- Smart casual, dress down policy.
- Discounts across various shops and restaurants.
- Competitive life insurance.
- Pension scheme.
- Free car parking.
- Access to a modern canteen and coffee shop.
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