Brand Home Supervisors

5 months ago

Cockermouth, United Kingdom The Lakes Distillery Company PLC Full time

At The Lakes Distillery we believe in taking the lead and following our instinct. We have been distilling for only 9 years, but this ethos has already resulted in us being voted number 1 of 8 distilleries to visit in the world before you die (World Whisky Day), hold Gold Certified status with Visit England since 2018, and most recently been awarded the _World's Best Single Malt_ at the 2022 Whisky Magazine Awards.

We endeavour to build a community within The Lakes that values the contribution different people make. Drawing upon their unique experiences will drive innovation and progress. When recruiting, we are focused on attracting people who share our beliefs and brand values and want to join us on our journey. You will need to be highly motivated at the prospect of joining an ambitious business, with an entrepreneurial approach. We are looking for people who value quality above all else and believe in being courageous, seeking out opportunities and are passionate about the role they play in what is truly a team effort.

**Main Purposes of Role**:
The Brand Home Supervisor will manage the smooth and efficient running of a busy on-site operation across three site business units (Tours, Retail and Bistro), while supporting the Operations Managers in delivering the site-wide strategy and vision.

They will ensure the successful operation across people, processes, procedures, and implementation of effective working practices. They will also focus on executing cost-effective practices while assisting with revenue growth. Leadership and management of the Guest Experience Hosts will be critical to ensure the highest quality guest experience.

**Principal Duties & Responsibilities of the role**:

- Manage a range of direct management reports critical to the success of the Guest Experience operation by delivering all KPIs, expected outcomes and development plans, while measuring performance through appraisals and regular workplace review.
- Ensure all teams are working within forecasted labour cost expectations, and positions are appropriately covered, with the preparation and communication of site rotas.
- Support the recruitment of Guest Experience Hosts and seasonal staff and build a team culture with the capability, energy, and purpose of delivering the Brand Home vision and strategy.
- Supported by the HR Team and Brand Home Operations Managers, effectively manage all people aspects of the Guest Experience team.
- Support all health and safety initiatives, ensuring that appropriate legislation and requirements are followed.
- Develop and implement training procedures, development plans and regular team training sessions
- Follow procurement and stock management processes and procedures, by appropriately managing stock rotation and stock levels, whilst adhering to budget and consumer demand. In addition, carry out all stocktakes.
- Ensure guest experience areas are represented in line with a Visit England Gold Standard attraction.
- Support the operations manager to achieve commercial goals through the timely completion of the necessary financial reports with a high level of attention to detail and accuracy.
- Lead the guest experience team to ensure that the standard of service is in line with our strategy for day-to-day operations and during events both on and off site.
- Develop self and team in overall spirits knowledge with a specific focus towards The Lakes Distillery products.
- Duty Management which includes responsibility and accountability for site security, cashing up, maintaining stock levels, and clear decision making.

**Skills & Experience**
- Culture and solutions-focused with the ability to act proactively to develop initiatives that have a positive and meaningful impact on the operation of the business
- Exceptional leadership qualities, being able to deliver the vision with the team and foster engagement to actively participate in the successful delivery of the plan
- Outstanding organisational and communication skills, with a detail-oriented mindset and the ability to lead and develop a diverse group of people.
- Comfortable with change and with the awareness and understanding to pivot where required and demonstrate the agility to meet the needs of a growing business.

**Qualifications & personal attributes**
- A minimum of two years proven leadership and management skills, ideally gained in a hospitality environment
- Persuasive and confident, with the ability to engage with the entire Lakes Distillery team and all our guests
- Strong problem-solving capabilities with the ability to adapt to changing environments
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Experience of using IT Systems
- An open, positive, and communicative personality
- Clean full UK driving licence

**Salary**: £26,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Sick pay

Schedule:

- Day shift

Ability to comm

  • Greggs Supervisor

    5 months ago

    Cockermouth, United Kingdom Asda Express Full time

    **Role**:Greggs Supervisor / Team Leader **Location**:Cockermouth, CA13 0QT **Hours**:Part-Time / Permanent **Hourly Rate**:£11.60 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our Retail Team Leaders are...

  • Subway Supervisor

    5 months ago

    Cockermouth, United Kingdom Asda Express Full time

    **Role**:Subway Supervisor **Location**:Cockermouth, CA13 0QT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.15 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Subway Store! Our Shift Leaders are...

  • Restaurant Supervisor

    5 months ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead...

  • Restaurant Supervisor

    5 months ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 30 hours per week, paying up to £13.24 per hour **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead...

  • Restaurant Supervisor

    5 months ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Cockermouth - Cockermouth Brewers Fayre*** Come and be a Restaurant Supervisor at **Brewers Fayre** in **Cockermouth (CA13 0QX)**. Act as the vital link between the kitchen and our Front of House team and put the...

  • Restaurant Supervisor

    5 months ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £13.24 per hour **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead...

  • Greggs Supervisor

    5 months ago

    Cockermouth, United Kingdom Asda Express Full time

    **Role**:Greggs Supervisor **Location**:Cockermouth, CA13 0QT **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.60 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our Retail Team...

  • Restaurant Supervisor

    5 months ago

    Cockermouth, United Kingdom Beefeater Full time

    **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. **PAY RATE**: Up to £13.24 per...

  • Restaurant Supervisor

    5 months ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Cockermouth - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at **Brewers Fayre** in **Cockermouth (CA13 0QX)**. Act as the vital link between the kitchen and our Front of House team and put the...

  • Starbucks Shift Supervisor

    5 months ago

    Cockermouth, United Kingdom EG Group Full time

    **Role**: Starbucks Shift Supervisor **Location**: Cockermouth, CA13 0QT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £12.25 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks...

  • Starbucks Shift Supervisor

    5 months ago

    Cockermouth, United Kingdom EG Group Full time

    **Role**:Starbucks Shift Supervisor **Location**:Cockermouth, CA13 0QT **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£12.25 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our...

  • Starbucks Shift Supervisor

    1 month ago

    Cockermouth, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Cockermouth, CA13 0QTHours: Part-Time - 16 Hours Available / PermanentHourly Rate: £12.25 per hourBonus Scheme: Quarterly Bonus Incentive!Company:  EG Group Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace. We are looking for a...

  • Starbucks Shift Supervisor

    2 months ago

    Cockermouth, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Cockermouth, CA13 0QTHours: Part-Time - 16 Hours Available / PermanentHourly Rate: £12.25 per hourBonus Scheme: Quarterly Bonus Incentive!Company:  EG Group Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace. We are looking for a...

  • Starbucks Shift Supervisor

    4 weeks ago

    Cockermouth, Cumbria, United Kingdom EG Group Full time

    {"title": "Starbucks Shift Supervisor", "description": "Role OverviewAs a Starbucks Shift Supervisor with EG Group, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.As a second-in-command, you will be responsible for managing the store in the absence of the Manager, ensuring seamless...

  • Starbucks Shift Supervisor

    4 weeks ago

    Cockermouth, Cumbria, United Kingdom EG Group Full time

    {"title": "Starbucks Shift Supervisor", "description": "Role OverviewAs a Starbucks Shift Supervisor with EG Group, you will play a key role in leading and motivating a team to deliver exceptional customer service and drive sales growth.As a second-in-command, you will be responsible for managing the store in the absence of the Manager, ensuring seamless...

  • Starbucks Shift Supervisor Role

    4 weeks ago

    Cockermouth, Cumbria, United Kingdom EG Group Full time

    Starbucks Shift Supervisor Job DescriptionRole Overview: We are seeking a dedicated and motivated Shift Supervisor to join our team at EG Group. As a Shift Supervisor, you will play a key part in ensuring the smooth operation of our Starbucks store, leading and engaging the team, and promoting sales and profitability.Key Responsibilities:Manage the store...

  • Starbucks Shift Supervisor Role

    4 weeks ago

    Cockermouth, Cumbria, United Kingdom EG Group Full time

    Starbucks Shift Supervisor Job DescriptionRole Overview: We are seeking a dedicated and motivated Shift Supervisor to join our team at EG Group. As a Shift Supervisor, you will play a key part in ensuring the smooth operation of our Starbucks store, leading and engaging the team, and promoting sales and profitability.Key Responsibilities:Manage the store...

  • Live in Shift Supervisor

    5 months ago

    Cockermouth, United Kingdom Bridge Hotel Ltd Full time

    **Live in Position Available** Some will pay better, some may be closer to home, but we have something special to offer..... we have a vacancy for a Shift Supervisor in the heart of The Lake District. Only £60.90 rent per week!!!!! This includes all you can eat, WiFi, heating, council tax - everything! We are the Bridge Hotel in Buttermere, Cumbria -...

  • Quality Control Supervisor

    2 days ago

    cockermouth, United Kingdom M-Sport UK Full time

    Operating a flourishing global motorsport business with state-of-the-art facilities at home and winning performances around the globe, M-Sport UK provide the engineering expertise behind an award-winning range of competition cars and has become an industry leader with success across some of the industry’s most acclaimed motorsport series. The drive to...

  • Quality Control Supervisor

    2 days ago

    Cockermouth, United Kingdom M-Sport UK Full time

    Operating a flourishing global motorsport business with state-of-the-art facilities at home and winning performances around the globe, M-Sport UK provide the engineering expertise behind an award-winning range of competition cars and has become an industry leader with success across some of the industry’s most acclaimed motorsport series. The drive to...