Patient Experience Executive

3 weeks ago

London, United Kingdom Havas Lynx Group Full time

**Havas Lynx Group are looking for Patient Experience Executive to join one of our London based teams on our early careers programme, Havas Archway, with roles starting in September**

**Who we are**:
We are an award-winning integrated communications agency and we are committed to bringing about change in healthcare; change informed by experience, driven by innovation and proven in delivery.

With UK offices in Manchester and London, the majority of the work we do is within the healthcare and wellness sector. Across our offices we have a multidisciplinary team of over 500+ people who collaborate to produce global campaigns that aim to enhance people’s lives - whether that is by empowering patients to understand their treatment options, providing a range of support to carers or educating Healthcare Professionals to make the most effective treatment decisions possible.

Find out more about our fantastic Havas Archway Programme **here**.

**The Patient Experience Executive role**:
As a Patient Experience Executive within Faze, you will work as part of a highly collaborative, multidisciplinary team to take and interpret the briefs of major clients and support the team with the set up and delivery of clinical trial recruitment.

From day one you will work with and support the wider Client Services Team (and agency) on key pieces of client work, gaining exposure to different types of projects, learning, and developing key foundational skills that will set your career as a Patient Experience Executive off to the best possible start.
- On a day-to-day basis you will be working in a supportive role with more senior members of your team to help deliver global campaigns
- Tasks would range from establishing client relationships, attending meetings, developing client briefs and liaising with internal and external teams. Support the wider team in the set up and delivery of clinical trial recruitment solutions - using various methods including patient and HCP facing websites, digital and traditional marketing tools, educational materials, and bespoke software
-
- Display strong organisational and time management skills
- Possess strong written and verbal communication skills
- Be able to demonstrate instances where they have worked in a team
- Be a proactive person with a creative nature who possess a keen eye for detail
- An interest in the patient experience is a must

We'd hope that you're enthusiastic about your career and motivated for a busy and responsible role. We place a great deal of focus on the development of our people, supporting you and providing ample opportunity to advance. We offer two invaluable internal training programmes at Lynx, the #LXAcademy and Havas Archway. You can view more information via the blog area of our website.

If you need any reasonable adjustments, just let us know

**What we offer**:

- Hybrid working - 2 days in the office, 3 from home
- 28 days holiday (inc. bank holidays)
- Increasing holiday allowance connected to length of service
- Option to buy, carry or sell holidays
- #LXAcademy - our huge bespoke training programme for personal and professional development
- Full wellbeing programme including organised sports - yoga, football, running club, hiking and more
- Sabbatical opportunities
- Volunteer days
- Early finish on Fridays throughout the year plus extra early finish during summer months
- Later start on Monday’s during winter months
- Wellness Wednesdays extended lunch hour to focus on wellbeing
- Enhanced parental leave plus one-year return to work benefit
- 24/7 access to a free, confidential and independent Employee Assistance Programme
- Medicash healthcare cash plan
- Life insurance (4 x salary)
- Auto-enrolment pension
- On-site financial advisors
- Office dogs
- And the best, fully paid for, company parties and socials

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