Patient Booking Administrator
4 weeks ago
**Job title**
Patient Booking Administrator
**Salary**
£23,000 - £26,500 dependant on experience
**Contracted hours**
40 hours per week exc. 1-hour unpaid break
**Other particulars**
N/A
Organisational Arrangements
Staff member accountable to: Service delivery manager
Key working relationships: Regional lead nursing team, Senior nurses for governance, Site nurse in charge, Clinical Leads, Client clinical and nursing leads, Service delivery managers
Role Summary
This is a client site based role and is a critical member of the non-clinical function. The main areas of accountability:
Checking patient referrals - checking referrals made from either other acute service teams or GPs for patient suitability to be seen within Remedy Healthcare clinical units
Patient booking and appointment preparation - contacting suitable patients to offer appointments in line with trust/health board policy and recording outcome of booking contacts on Remedy and client systems. Ensuring that patients receive and understand all required information and medications in advance of their appointments and escalating clinical queries to a member of the nursing team
Patient correspondence and contact management - ensuring that all contact received and made with patient is logged and administered in line with required process
Clinical list preparation - preparation of patient notes and historical health information in readiness for appointments to be conducted. This may at times be required with short notice
Outcome reporting - accurate and timely reporting of the outcomes of appointments to ensure that where required, follow up clinical activities are scheduled and to facilitate the billing of services from Remedy Healthcare to Trust/Health Board clients
Audit support - provide support to clinical function in audit activities which may include checking historic patient outcome data or assisting in the stock piling/ordering of equipment and medical consumables
Activitely engaging and contributing in the continuous improvement of care within Remedy by identifying operational and policy related changes
Commitment to improve skills levels and knowledge for yourself and colleagues members within your portfolio of contracts
ADDITIONAL REQUIREMENTSREMEDY CULTURE AND BEHAVIOURS
EQUALITY AND DIVERSITY
All staff members have a responsibility to treat all colleagues and clients with respect, and to ensure that the work environment is secure, mutually supportive and free from harassment and discrimination on any grounds, notably around: age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion and belief and sexual orientation. All staff members have a duty to report any incident which contravenes this to their line manager.
RISK MANAGEMENT/HEALTH & SAFETY
The post holder has a responsibility to themselves and others in relation to managing risk, health and safety and will be required to work within the policies and procedures laid down by the Company.
COMMUNICATION
All Employees must adhere to the various Policies and Procedures.
INFORMATION GOVERNANCE
All staff have a legal responsibility to ensure that Information Governance (IG) policy is followed at all times. The main responsibilities comprise of:
IG Confidentiality and Security
In the course of work, you will have access to confidential information. This may include information about individual patients or staff or relate to suppliers or Trust business affairs. All staff have responsibility for the security of this information, which must be protected from loss, destruction or unauthorised disclosure. Any unauthorised disclosure will be deemed unlawful and will be considered gross misconduct.
IG Training
All new staff must receive mandatory Information Governance as part of their induction.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £23,000.00-£26,500.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
As a hospital based role you will be required to comply with all local policies and procedures in relation to infection prevention
Work Location: One location
-
Patient Booking Administrator
2 weeks ago
Sheffield, United Kingdom Remedy Healthcare Solutions Limited Full time**Job title** Patient Booking Administrator **Salary** £23,000 - £26,500 dependant on experience **Contracted hours** 40 hours per week exc. 1-hour unpaid break **Other particulars** N/A Organisational Arrangements Staff member accountable to: Service delivery manager Key working relationships: Regional lead nursing team, Senior nurses for...
-
Patient Booking Administrator
1 week ago
Sheffield, United Kingdom Remedy Healthcare Solutions Limited Full time**Job title** Patient Booking Administrator **Salary** £23,000 - £26,500 dependant on experience **Contracted hours** 40 hours per week exc. 1-hour unpaid break **Other particulars** N/A Organisational Arrangements Staff member accountable to: Service delivery manager Key working relationships: Regional lead nursing team, Senior nurses for...
-
Patient Booking Hub Clerical Officer
2 months ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThe Patients’ Booking Hub opened in December 2018 and manages referrals and outpatient appointment bookings for selected specialities across the Trust. Outpatients, as a service, is the ‘front door’ for the vast majority of our patients. Services are delivered in around 100 different locations, of varying sizes, scales and complexity, providing care...
-
Patient Booking Hub Clerical Officer
1 week ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThe Patients’ Booking Hub opened in December 2018 and manages referrals and outpatient appointment bookings for selected specialities across the Trust. Outpatients, as a service, is the ‘front door’ for the vast majority of our patients. Services are delivered in around 100 different locations, of varying sizes, scales and complexity, providing care...
-
Patient Booking Administrator
1 week ago
Sheffield, United Kingdom Remedy Healthcare Solutions Limited Full time**Job title** Patient Booking Administrator **Salary** £23,000 - £26,500 dependant on experience **Contracted hours** 40 hours per week exc. 1-hour unpaid break **Other particulars** N/A Organisational Arrangements Staff member accountable to: Service delivery manager Key working relationships: Regional lead nursing team, Senior nurses for...
-
Patient Booking Administrator
1 week ago
Sheffield, United Kingdom Remedy Healthcare Solutions Limited Full time**Job title** Patient Booking Administrator **Salary** £23,000 - £26,500 dependant on experience **Contracted hours** 40 hours per week exc. 1-hour unpaid break **Other particulars** N/A Organisational Arrangements Staff member accountable to: Service delivery manager Key working relationships: Regional lead nursing team, Senior nurses for...
-
Patient Services Administrator
2 days ago
Sheffield, United Kingdom Claremont Hospital Full timeClaremont Hospital are looking for a Patient Services Administrator to join the team, working on a permanent part-time contract. **JOB PURPOSE** To provide an comprehensive and efficient service for all service users, including clinicians and patients of the outpatient department facilities, including providing administrative support to outpatient...
-
Patient Services Administrator
2 days ago
Sheffield, United Kingdom Claremont Hospital Full timeClaremont Hospital are looking for a Patient Services Administrator to join the team, working on a permanent part-time contract. **JOB PURPOSE** To provide an comprehensive and efficient service for all service users, including clinicians and patients of the outpatient department facilities, including providing administrative support to outpatient...
-
Patient Services Administrator
2 weeks ago
Sheffield, United Kingdom Claremont Hospital Full timeClaremont Hospital are looking for a Patient Services Administrator to join the Call Centre team, working on a permanent part-time contract. **JOB PURPOSE** To provide an comprehensive and efficient service for all service users, including clinicians and patients of the outpatient department facilities, including providing administrative support to...
-
Patient Services Administrator
2 weeks ago
Sheffield, United Kingdom Claremont Hospital Full timeClaremont Hospital is looking for a Patient Services Administrator to join the reception team, working on a permanent contract. **JOB PURPOSE** To provide a comprehensive and efficient service for all service users, including clinicians and patients of the outpatient department facilities, including providing administrative support to outpatient...
-
Patient Services Administrator
1 day ago
Sheffield, United Kingdom Claremont Hospital Full timeClaremont Hospital are looking for a Patient Services Administrator to join the reception team, working on a permanent part-time contract. **JOB PURPOSE** To provide a comprehensive and efficient service for all users, including clinicians and patients of the outpatient department facilities, including providing administrative support to outpatient...
-
Patient Administrator
2 days ago
Sheffield, United Kingdom Caroline Hill Aesthetic Skin Clinic Limited Full timeOverview: We are seeking a highly organised and detail-oriented Administrator to join our team. As an Administrator, you will play a crucial role in ensuring the smooth operation of our clinic by assisting the Clinic Manager. This is a full-time position with opportunities for growth and advancement. Duties & Responsibilities: - To assist the Clinic...
-
Nhs Patient Services Administrator
1 week ago
Sheffield, United Kingdom Claremont Hospital Full timeClaremont Hospital is looking for a Patient Services Administrator to join the team, working on a permanent part-time contract. **JOB PURPOSE** To provide an comprehensive and efficient service for all service users, including clinicians and patients of the outpatient department facilities, including providing administrative support to outpatient...
-
Patient Services Administrator
1 day ago
Sheffield, United Kingdom Claremont Hospital Full timeEnsure all administrative tasks associated with new NHS referrals are completed in a timely fashion, including but not limited to order images and making up new patient medical records Ensure that where any information that is required to form part of a referral, including MDS, referral form or data that forms part of any applicable Policies of Low Clinical...
-
Team Leader
1 week ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity within the new Patient's Booking Hub Management Team. The Patients Booking Hub will bring together the best in outpatient appointment booking practice from around the existing Trust departments. The development of the Patients' Booking Hub supported by innovative technology will ensure patients receive a high-quality...
-
Team Leader
4 weeks ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity within the new Patient’s Booking Hub Management Team. The Patients Booking Hub will bring together the best in outpatient appointment booking practice from around the existing Trust departments. The development of the Patients’ Booking Hub supported by innovative technology will ensure patients receive a high-quality...
-
Patient Booking Hub Co-ordinator
1 week ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity within the Patient's Booking Hub Management Team. As one of a team of Patients' Booking Hub Co-ordinator roles across the service, we are looking for a professional to lead Band 2 Clerical Officers Band 3 Team Leaders and the post holder will support the Patient's Booking Hub Service Manager to implement and manage the...
-
Team Leader
4 days ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity within the new Patient’s Booking Hub Management Team. The Patients Booking Hub will bring together the best in outpatient appointment booking practice from around the existing Trust departments. The development of the Patients’ Booking Hub supported by innovative technology will ensure patients receive a high-quality...
-
Patient Booking Hub Co-ordinator
1 week ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity within the Patient’s Booking Hub Management Team. As one of a team of Patients' Booking Hub Co-ordinator roles across the service, we are looking for a professional to lead Band 2 Clerical Officers Band 3 Team Leaders and the post holder will support the Patient’s Booking Hub Service Manager to implement and manage the...
-
Patient Booking Hub Co-ordinator
1 day ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity within the Patient’s Booking Hub Management Team. As one of a team of Patients' Booking Hub Co-ordinator roles across the service, we are looking for a professional to lead Band 2 Clerical Officers Band 3 Team Leaders and the post holder will support the Patient’s Booking Hub Service Manager to implement and manage the...
