Band 2 Clerical Officer

3 weeks ago


Newry, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title : Band 2 Clerical Officer

Location : Newry

Rate : £11.45p/h

Hours : 37.5hpw

Duration : 6 Months Initially

**KEY DUTIES/REPSONSIBILITIES**

1 To provide general administrative duties to include word processing, filing, photocopying, scanning

2 Assist with the preparation of files, ensuring that all relevant documents are included and appropriately indexed.

3 To sort and deal with the post received by the department, ensuring that it is routed expeditiously to the appropriate area, and also deal with outgoing post.

4 Entering information onto the claims database held on Datix

s Answer telephone and deal with routine queries, take messages and re-direct queries, as appropriate.

6 Deal with routine queries received from the Litigation and Medico-Legal in-box, and re direct queries, as appropriate.

7 Assist with maintenance and updating of files in the filing room

6 Assist in the retrieval of information required to process litigation claims _I _respond to medico-legal requests

7 Check levels of stationary for the department alerting the officer responsible for ordering when re-ordering is required.

8 Participate in regular team meetings

9 Contribute to the induction and training of new staff.

10 Ensure the highest level of customer care and reflect a positive image of the Trust at all times.

11 Work within the Trust policies and procedures relating to data protection and confidentiality and ensure protection of data at all times.

12 Any other duties as requested by Line Manager.

Essential Criteria:
1. 5 GCSEs or equivalent at Grades A-C including English Language or equivalent/higher qualification

**OR**

1 years’ relevant experience in a clerical/administrative role

2. Experience in the use of Microsoft office Word

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Job Types**: Full-time, Temporary contract

Pay: £11.45 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- Administrative/clerical: 1 year (required)
- Microsoft office word: 1 year (required)

Work Location: In person



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