Neighbourhood Housing Officer
2 days ago
**Spencer Clarke Group** are assisting a **local authority** in the appointment of an experienced **Neighbourhood Housing Officer** to join their **Neighbourhood Services Team** in **Tyne and Wear**
- As a Neighbourhood Housing Officer you will be expected to deliver a comprehensive, customer focused and responsive tenancy and estate management service to sustain tenancies, support tenants and help to create safe and clean sustainable neighbourhoods._
**Key responsibilities will include the following**:
- Proactively manage a cross tenure patch of properties, including properties managed on behalf of other landlords, providing customer focussed services in line with the company’s service standards and values.
- To become the key local contact for tenants, providing appropriate support and early intervention to sustain tenancies and maximise income.
- Work with vulnerable tenants, making appropriate referrals and liaising with partners and services to develop and monitor support plans.
- Carry out a range of visits to ensure tenancies are sustained and properties are kept in good condition.
- Provide customers with appropriate housing advice and where necessary carry out home visits to assist the rehousing process; this includes visits to approve mutual exchanges and registration of transfers.
- Previous experience in social, debt and community roles.
- Full UK Drivers License and use of own vehicle.
If you think you’ve got what it takes to succeed, or would love to find out more information, either
- Contact Sophie on
Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Neighbourhood Services and will also provide expert career advice along the way.
We also have a market leading referral scheme of up to £350* so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Sophie at Spencer Clarke Group.
**_*T’s & C’s apply._
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