Returns Administrator

6 months ago


Havant, United Kingdom Qvis Lighting & Security Ltd Full time

**Returns Administrator - Maternity Cover - FTC**

**Hours: Monday - Friday 09:00 -17:30**

**Salary: Competitive**

**About Us**

PureTech is a fast growing family owned business based in Havant, Hampshire, and is a leading provider of CCTV & Security.

With branches across the UK and Ireland, we have an exciting opportunity for a Business Development Manager to join our team in Edinburgh

The Role: Returns Administrator - Maternity Cover FTC

PureTech are looking for a Returns Administrator to join our CCTV Technical Team, to provide returns administration and support for QVIS Lighting & Security, PureTech & Byocycles

**Main Responsibilities: Returns Administrator**
- Liaise with the necessary departments following process and polices to ensure a swift returns procedure is followed
- Raise service calls, pending returns and advanced replacement sales orders
- Process system job sheets, including raising repair and replacement sales orders and credit and debit notes
- General administrative support
- Ensure that all deadlines are met within set timeframes
- Communicate frequently with customers with regular updates on RMA progress

**Skills and Experience: Returns Administrator**
- Experience with SAP desirable but not essential
- Strong analytical, comprehension and problem-solving skills
- Strong verbal and written communication skills
- Able to work to deadlines with pace and accuracy
- Able to work within a team environment
- Excellent organisational skills
- Knowledge of Microsoft Office packages
- Self motivated with the ability to work on own initiative

**Benefits: Returns Administrator**
- Private Healthcare Scheme
- Lifestyle and Wellbeing Benefits: 24/7 Employee Assistance Programme and Gym Membership discounts
- Free onsite parking
- Company Pension Scheme
- Cycle to work scheme
- 32 days annual leave (inclusive of bank holidays)


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