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Volunteer Group Support Worker

5 months ago

Ealing, United Kingdom Change Grow Live Full time

Overview:
**Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are

We have an exciting opportunity for a Volunteer Group Support Worker who has the skills and experience to assess and engage with our service users, to join our
** RISE** service.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

**Where**: Ealing

**When**:
***We are looking to get the right person into the team ASAP

**Hours**: 20 per week

**Responsibilities**:
**About the role**:

- Supporting the Recovery Group team in the preparation and administration of the recovery support groups
- Responsibilities in the administration, this including updating spreadsheets, monitoring of attendees, recording referrals and logging attendance notes on client records.
- Sending reminders to service users for their up-coming group session
- Recording all referrals and attendance on the appropriate Excel spreadsheets
- Recording case notes on our case management system
- Supporting service users to identify appropriate groups relevant to their treatment journey

**About you**:

- Understanding of the issues faced by our client group
- IT literacy
- Excellent written and verbal communication skills
- Excellent time management skills, and an ability to work on own initiative prioritising accordingly.
- Ability to liaise and work in partnership with a wide range of professionals and agencies.
- Ability to respect and maintain confidentiality

**What we will give to you**:

- Access to our Employee assistance programme(EAP)
- Free eye tests when you start using display screen equipment for your volunteering role
- Our wellbeing hour, which entitles all our colleagues to one hour each week to do something that makes them feel good.
- Retail Discounts and access to Health Services Discounts
- Bluecrest Health Checks
- Gym Flex Discounts
- My Active Discounts
- Insurance support such as life assurance, pedal sure and phone insurance
- Discounts on Gourmet Card

**_
Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications_**

If this sounds like you and you would like to begin your journey with
**Change Grow Live,** then we would love to talk to you.