Service Support Operator
2 weeks ago
Anderson Knight is recruiting for a Service Support Operator for a well-established company based in Glasgow.
Typically, you will be office-based working on a shift rotation, working 1 weekend in every 4.
**Main duties and responsibilities are**:
- Can confidently manage incoming calls and queries.
- Ensure calls and queries are directed to the appropriate people and/or department.
- Manage any escalations received and escalate as per appropriate process.
- Assist with ADHOC administration where required.
**Key attributes and skills**:
- Extensive administration knowledge on Excel and Microsoft packages.
- Customer service experience.
- Ability to work as part of a team.
- Able to juggle multiple tasks and remain calm under pressure.
- Experience in the service industry is preferred but not essential.
**Job Types**: Full-time, Permanent
**Salary**: £22,050.00 per year
Work Location: In person
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