Portuguese Speaker Credit Hire Claim Processor

3 weeks ago


London, United Kingdom Easy Claim Limited Full time

As a claim handler, you will be managing the new/existing clients' claims whilst completing the following:

- Assessing liability and quantum
- Setting up files on the case management system
- Instructing credit hire companies where necessary
- Monitoring credit hire claims
- Liaising with panel solicitors/file handlers
- Liaising with other parties involved (repairers, hire companies, police, witnesses, etc.)
- Providing updates and explaining legal documents where necessary
- Contacting clients for outstanding information and documentation
- Office administration (photocopying, scanning, incoming and outgoing posts etc.)

**Skills needed**
- Worked in a similar role in a credit hire claim company, personal injury claims company or a solicitor practice
- Experience in dealing with clients, third-party insurers, repairers, solicitors, engineers, credit hire companies
- knowledge of credit hire and personal injury claims is essential
- Knowledge of Microsoft Word, Outlook and the Internet, computer literate with strong typing skills
- Excellent communication skills and the ability to deal with clients in a friendly, professional manner over the telephone and in person
- Portuguese language

**Benefits**
- 21 annual leaves plus bank holidays
- Pension
- Hours: Monday to Thursday: 9 am to 5.30 pm, Friday: 9 am to 5:00 pm
- Lessa than 10 minutes walking distance from Stratford Tube station

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- credit hire: 1 year (required)

**Language**:

- Portuguese (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location


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