Personal Injury Claims Handler

3 weeks ago


London, United Kingdom Zest Recruitment & Consultancy LLP Full time

We are looking for a motivated colleague with strong experience of handling third party motor claims & personal injury claims to join our team. If you are reliable, pro-active and positive thinking we’d love to hear from you.

We are seeking a Personal Injury Motor Claims Handler to take responsibility for the investigation, negotiation, and settlement of personal injury claims. This is an important role in the team, and you will be required to work autonomously, engaging directlywith multiple stakeholders on behalf of our prestigious client.

In addition to the Personal Injury elements, the main responsibilities include verification of third-party repair quotations and total losses and identifying recovery opportunities. Reviewing Credit Hire packs and negotiating settlement is also crucial tothe role.

If you are an experienced motor handler who can utilise excellent communication skills to manage various stakeholders and build productive relationships, we would like to hear from you.
**You will have/be**:

- Good level of education - at least to GCSE level or equivalent
- Working knowledge of personal injury claims in the UK - this is essential
- Good knowledge of medical disciplines required in investigating personal injury claims
- At least a year of experience dealing with Motor claims from the earliest stages of claims reporting - arranging early investigation of accident circumstances to determine liability
- Familiar with reviewing Credit Hire packs and negotiating settlements
- Knowledge of current, relevant Case Law
- Experience dealing with motor claims - particularly credit hire review and validation of repair quotes and total losses
- Excellent Customer Service skills
- Proven ability to work on your own initiative as well as part of a team
- Strong organisational skills and the ability to prioritise your workload
- Ability to work to monthly targets and be able to demonstrate that you are a team player
- Strong communication skills - both written and oral.
- IT literate



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