Hire Controller

2 weeks ago

London, United Kingdom HIRE 4 LOWER (TOOL HIRE & SALES) LIMITED Full time

POSITION: Hire & Sales Co-ordinator

FUNCTION: To provide a prompt and efficient service to our customers; to effectively

administer all paperwork in relation to hiring out equipment and to maximise

revenue from add-on sales.

LOCATION: Lambeth, SE11

HOURS: Mon-Fri and alternate Saturday mornings

REPORTING TO: General Manager

LIAISING WITH: Sales Rep/Drivers/Foreman/Fitters

RESPONSIBILITIES
- Deal with all telephone enquiries/orders from customers and provide accurate

information on equipment as required
- Liaise with the Workshop and Drivers to ensure that equipment is available
- Liaise with Foreman & GM to ensure consistent availability of Top 50 items
- Co-ordinate Drivers to ensure equipment is delivered and uplifted from customers on time & to

maximum efficiency
- Process on hires, off hires and exchanges on Smart Office
- Use Smart Office for purchasing, equipment searches, internal depot transfers, stock control and

customer enquires with no errors
- Actively sell consumables to customers to meet monthly revenue figures
- Ensure you fully understand use of PDA’s and liaise with Drivers to ensure maximum use of the

system.
- Process manual paperwork when necessary
- Operate and maintain a daily diary recording all plant & tool movements
- Report any customer rate or agreement defaults to your GM
- Assist GM and credit control with the depot customer query sheet to resolve invoice queries.
- Adapt to changes in systems and criteria as and when required and be proactive in looking after
- Carrying out any other reasonable duties as deemed necessary by the General Manager
- Zero customer complaints
- On-going Management appraisal
- Administration/information systems optimised
- Minimal admin. errors

**Job Types**: Full-time, Permanent

Pay: £27,000.00-£32,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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