Business Support Supervisor

2 weeks ago

Taunton, United Kingdom Somerset County Council Full time

**Why should I choose Somerset County Council?**
Good question.

Well, for a start, we’re a hugely ambitious council, committed to improving lives for the residents, communities and businesses of Somerset.

And that’s why we’re working so hard to build a sustainable organisation with a culture that rewards, values and recognises our staff, and gives everyone here the opportunity to grow and develop, personally and professionally.

If you’re looking for a place where you work truly matters - where YOU truly matter - we might be just right for you.

We also promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.

**What will I be doing?**
You will be part of a hard-working team providing support to senior managers in Children’s Services. While your day-to-day work will largely focus on Children's Social Care, it may also include some work for the Inclusion Service. It will include:

- PA support to Heads of Service in Children's Social Care.
- Support to Children's Social Care management meetings.
- Support to quality performance meetings for Children's Social Care and Inclusion.
- Logistical support for QA activities, including team diagnostics and statutory inspections.
- Liaison with colleagues, managers and members across the Council and professionals in partner organisations.
- Cover for colleagues at a range of board meetings and case work panels.

As a member of the team’s management group, your work will also:

- Line manage members of the team.
- Take the lead on aspects of team and system development.
- Be an integral part of the management team, helping to prioritise tasks and workloads as demands change.

The team works alongside colleagues in the Children's Social Care and Inclusion business support service. The workload can be demanding, requiring attention to detail, the handling of confidential and sometimes sensitive information, and the ability to manage both tight timescales and conflicting demands in a constantly changing environment. As a result, it can also be very rewarding and you will be given full training and support as you settle in.

**What kind of experience or qualifications do I need?**
You will need to work both independently and closely with colleagues, and be able to manage tight and conflicting deadlines. The post combines PA and project management skills. You will need:

- A clear understanding of how to manage shifting priorities.
- The ability to take minutes and actions at high profile meetings.
- A good understanding of Microsoft Office, including Outlook, Excel, PowerPoint, MS Teams and OneNote.
- Excellent organisational and communication skills.
- A positive and inclusive approach to tackling problems and problem solving.

Some experience of working with managers and / or multi-agency professionals, and some knowledge of LCS is desirable but not essential.

You will be educated to GCSE Grade 4 (C) or above standard in English and Maths.

**What will I be offered in return?**
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

- We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
- Generous annual leave allowance, with the opportunity to purchase additional leave
- Staff discounts in gyms.
- Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
- Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

**Anything else I should know?**
There are lots of opportunities for development and career progression within Children’s Services Business Support teams. This includes regular development workshops with other business support managers, e-learning and access to other training.

The team works on a hybrid basis, this role is based in Taunton. There is an expectation that you will work in County Hall for at least one day a week, and when the business need arises.

From 1 April 2023 the County and District councils in Somerset will be replaced by a new single unitary authority - Somerset Council. It’s an exciting time to join us as we work together with the four district councils to deliver the new council for Somerset.

The salary for this role is £21,968 - £24,054 per annum pro rata.
- 07920 818653 or
- 01823 359064

**DBS information**
This role requires a basic check via the Disclosure p

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