Head of Services

4 months ago

Brighton, United Kingdom Tarner Community Project Full time

**Tarner Community Project - Job Description**

**Job Title**:Head of Services**

**Reports to: CEO**

**Hours: 25 per week**

**Salary**: **£35K per annum, pro rata**
Job Summary
The role of the Head of Services is to ensure successful operational management of the organisation ensuring the charity delivers excellent services at all times in line with regulatory body frameworks. Supporting the project managers and CEO with all areas of operations, including:

- Responsible for compliance across the whole organisation, keeping up to date with regulations and legislation, ensuring services at all times adhere to these and staff follow policies and procedures at all times.
- Oversee the delivery of our services and ensure that they remain at a consistently high quality and are safe and responsive to the needs of our service users and the wider community.
- Ensure that the provision of services meets the needs of families and our target groups through analysis and intelligent use of our data to accurately inform the development of provision in the area; the monitoring of impact and consultation with partners and users.
- Build robust quality assurance and monitoring systems to ensure a safe working environment.
- Create robust evaluation and impact frameworks in line with regulatory and funder stipulations, analyse finding and create regular reports as required.
- Safeguarding Designated Lead with the CEO.
- Develop enhanced safeguarding systems and ensure staff adhere to these.
- Ensure that all staff have had the appropriate level of essential training, and that relevant policies are in place and regularly reviews and shared.
- Ensure staffing levels and are appropriate and skills are utilised to maximum effect in the delivery of key objectives and improving outcomes.
- Implement a manage marketing and communications framework for the charity.
- Support the CEO with new income generation streams and activities.
- Support the CEO with strategic planning and implementation.
- Deputise for the CEO as required.
- Support the project managers to be effective, efficient and supported in their roles.

Compliance
- Lead on preparations for OFSTED inspections. Identify other relevant quality standard accreditations and manage these.
- Develop and establish high standards of practice and to be accountable for service delivery in line with departmental standards working autonomously but also accountable to the CEO.
- Develop Quality Assurance Frameworks, including Safeguarding.
- Support on any liaison with OFSTED as required.
- Work with the Senior Management Team to review, implement and audit processes and systems across the organisation.
- Oversee and monitor the regular updating of all operational policies and procedures, create and amend policies and procedures as necessary.
- Carry out regular audits and sessional spot checks to ensure service quality and that key policies and procedures are understood and adhered to by staff.
- Work with the service managers to support all areas of staff recruitment, induction, professional development and employee relations issues.
- Work with the service managers and the CEO to ensure monthly staff changes are communicated to our external payroll company.
- Assist with exit interviews and performance reviews as required.
- Process and check payroll payments.

People & Project Management
- Line manage the two project managers and other staff as required.
- Support managers with project development and new iniatives.
- Review with the CEO staff structures and roles in line with changing priorities and work loads
- Work with managers to ensure quality, compliance, safeguarding, reporting etc all recorded and adhered to.
- Create systems and processes to support delivery, enabling the project to grow and minimising areas of risk.
- Be a role model for the teams and lead by example.
- To undertake any other duties that may reasonably be required.

Person Specification
Essential Criteria
- Educated to degree level or above in a relevant area.
- Proven leadership skills.
- Knowledge and understanding of the mechanics of good teamwork and taking the lead role in the motivation and development of a team.
- Excellent communication skills: both written and verbal with colleagues and customers.
- Excellent organisational skills.
- Undertaken recent safeguarding training.

Experience
- Demonstrable experience of managing a senior team.
- Demonstrable experience of delivering and managing projects.
- Substantial experience in developing and implementing processes and systems across an organisation.
- Experience in developing and overseeing control systems to ensure that all legal responsibilities and internal policies are adhered to.
- Demonstrable experience of managing within a children’s project or educational setting.
- Experience of professional supervision.
- Experience of working jointly with key partners in the voluntary sector.
- Experience of managing budgets and resources.
-

  • Head of Operations

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Maserati of San Diego Full time

    Job Title: Head of Services (Maternity Cover)Reporting Line: Travel will be expected.Contract Type: Fixed-Term 12 MonthsClosing Date: 14th October 2024Interview Dates: w/c 28th October 2024As the Head of Services, you will play a pivotal role in the high-quality leadership and management of BWC's operational objectives, supporting the Director in achieving...

  • Head of Operations

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Maserati of San Diego Full time

    Job Title: Head of Services (Maternity Cover)Reporting Line: Travel will be expected.Contract Type: Fixed-Term 12 MonthsClosing Date: 14th October 2024Interview Dates: w/c 28th October 2024As the Head of Services, you will play a pivotal role in the high-quality leadership and management of BWC's operational objectives, supporting the Director in achieving...

  • Head of School Coordinator

    7 months ago

    Brighton, United Kingdom University of Sussex Full time

    The School of Life Sciences is seeking an experienced professional to provide administrative support for the Head of School, Deputy Heads of School, and School Management Team. Working as part of a large Professional Services team and reporting to the School Administrator, the post holder will work closely with the Head of School Team, providing diary...

  • Head of Operations

    1 month ago

    Brighton, Brighton and Hove, United Kingdom Maserati of San Diego Full time

    Job Title: Head of ServicesJob Summary:We are seeking a dynamic and forward-thinking individual to join our Senior Management Team as Head of Services. As a key member of our leadership team, you will play a crucial role in the high-quality leadership and management of our operational objectives, supporting the Director in achieving strategic objectives that...

  • Head of Operations

    1 month ago

    Brighton, Brighton and Hove, United Kingdom Maserati of San Diego Full time

    Job Title: Head of ServicesJob Summary:We are seeking a dynamic and forward-thinking individual to join our Senior Management Team as Head of Services. As a key member of our leadership team, you will play a crucial role in the high-quality leadership and management of our operational objectives, supporting the Director in achieving strategic objectives that...

  • Head of Services

    5 months ago

    Brighton, United Kingdom Ditch the Label Full time

    **About Ditch the Label and Our Work** We are Ditch the Label, the global youth charity. For over 10 years, we’ve been on a mission to help young people overcome the issues that affect them the most. Whether that’s bullying, mental health, relationships, identity or the tough stuff in-between, we’re here. We provide digital safe spaces, direct...

  • Financial Services Professional

    6 days ago

    Brighton, Brighton and Hove, United Kingdom Clark James Head Office Full time

    Clark James Head Office is seeking a Financial Adviser to complement our existing team. This role will involve assisting customers in the Brighton area, with no prior experience in Financial Services required. Our client will provide full training, guidance, and structured support.Key Responsibilities:* Reporting to the Area Manager, the Financial Adviser...

  • Head of Timetabling Operations

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom University of Brighton Full time

    Job Title: Head of TimetablingAcademic RegistryWe are seeking a highly skilled and experienced individual to lead our timetabling team and drive the delivery of high-quality timetables to our students.As the Head of Timetabling, you will be responsible for the strategic development and implementation of our timetabling arrangements, ensuring they align with...

  • Head of Timetabling Operations

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom University of Brighton Full time

    Job Title: Head of TimetablingAcademic RegistryWe are seeking a highly skilled and experienced individual to lead our timetabling team and drive the delivery of high-quality timetables to our students.As the Head of Timetabling, you will be responsible for the strategic development and implementation of our timetabling arrangements, ensuring they align with...

  • Business Manager

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Ministry of Justice Full time

    Job Title: Business Manager - Corporate ServicesJob Reference: 91240Job Summary:We are seeking a highly skilled and experienced Business Manager to join our Corporate Services team. The successful candidate will provide operational support to the Head of Operational Function, ensuring the effective management of the estate portfolio and compliance with...

  • Business Manager

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Ministry of Justice Full time

    Job Title: Business Manager - Corporate ServicesJob Reference: 91240Job Summary:We are seeking a highly skilled and experienced Business Manager to join our Corporate Services team. The successful candidate will provide operational support to the Head of Operational Function, ensuring the effective management of the estate portfolio and compliance with...

  • Head of Timetabling

    5 months ago

    Brighton, United Kingdom University of Brighton Full time

    Head of Timetabling Academic Registry We would like you to bring your strong analytical and problem-solving skills to this key position, where you will be responsible for the annual delivery of personalised timetables to all students leading the central timetabling team and for all other aspects of student timetabling operations.  Our...

  • Head of Community Services

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Womenscentre Full time

    Join Our Team as a Head of Community ServicesWe are seeking a dynamic and forward-thinking individual to lead our community services team at Womenscentre. As Head of Community Services, you will play a key role in the high-quality leadership and management of our operational objectives, supporting the Director with strategic objectives to improve...

  • Head of Community Services

    4 weeks ago

    Brighton, Brighton and Hove, United Kingdom Womenscentre Full time

    Join Our Team as a Head of Community ServicesWe are seeking a dynamic and forward-thinking individual to lead our community services team at Womenscentre. As Head of Community Services, you will play a key role in the high-quality leadership and management of our operational objectives, supporting the Director with strategic objectives to improve...

  • Head of Community Services

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Womenscentre Full time

    Job Title: Head of Community ServicesAs a key member of the Senior Management Team, the Head of Community Services will play a pivotal role in driving the strategic objectives of Womenscentre, focusing on improving trauma-informed policy and practice for women facing multiple disadvantages.Key Responsibilities:Contribute to the development and leadership of...

  • Head of Community Services

    2 weeks ago

    Brighton, Brighton and Hove, United Kingdom Womenscentre Full time

    Job Title: Head of Community ServicesAs a key member of the Senior Management Team, the Head of Community Services will play a pivotal role in driving the strategic objectives of Womenscentre, focusing on improving trauma-informed policy and practice for women facing multiple disadvantages.Key Responsibilities:Contribute to the development and leadership of...

  • Head of Reward

    6 months ago

    Brighton, United Kingdom Bridge of Hope Full time

    A very exciting position has arisen for an Interim Head of Reward to work for a prestigious regulatory body that provide extensive knowledge on a national scale. The post holder will be involved in providing interim support to the Organisations reward, benefits and compensations framework and will lead the implementation of the reward strategy., - Working...

  • Business Manager

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Ministry of Justice Full time

    Job Title: Business Manager - Corporate ServicesJob Reference: 91240Job Summary:The Ministry of Justice is seeking a highly skilled Business Manager to join our team in Corporate Services. As a Business Manager, you will provide support to the Head of Operational Function, including making recommendations on operational and administrative requirements. You...

  • Business Manager

    3 weeks ago

    Brighton, Brighton and Hove, United Kingdom Ministry of Justice Full time

    Job Title: Business Manager - Corporate ServicesJob Reference: 91240Job Summary:The Ministry of Justice is seeking a highly skilled Business Manager to join our team in Corporate Services. As a Business Manager, you will provide support to the Head of Operational Function, including making recommendations on operational and administrative requirements. You...

  • Head of Quality Leadership

    7 days ago

    Brighton, Brighton and Hove, United Kingdom Custom Pharma Services Full time

    About the RoleWe are seeking a highly experienced and skilled Head of Quality to lead our Quality Assurance and Analytical Services functions. The successful candidate will be responsible for establishing, maintaining, and improving procedures and quality standards in accordance with UK, European, and international GMP regulations.Key ResponsibilitiesMonitor...